Ratings based on 984 Verified Reviews

3.2 out of 5
75% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 28 Apr 2024
extremely tiny and outdated rooms
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024
4 out of 5
by A verified traveler

Posted 22 Apr 2024
The staff are friendly and the cleaning service's great!
2 out of 5
by A verified traveler

Posted 15 Apr 2024
room is very small, shower curtain stick to your body when showering, vanity sink area so small will hit elbow when brushing teeth.
3 out of 5
by A verified traveler

Posted 12 Apr 2024
Property is in a great location and staff are lovely. The lobby and outside area on floor 2 is nice. The rooms are very small and not very well upkept and would do well with a refurb. They also smell a little musky where I'm assuming there isn't great ventilation for the shower. Most frustrating though is that the sink is in the bedroom, not the bathroom! We also had an occasion where we let housekeeping know we were sleeping, and then they called the room phone 10mins later asking to clean the room. However the staff were lovely so I wouldn't hold it against them, just worth bearing in mind for future guests. I should reiterate the location is ideal, near a 7/11 and a 5min walk from a high street and metro.
Comment from Hotel Management
19 Apr 2024 by Alex, Hotel Management
We would like to express our sincere appreciation for you choosing to stay with us recently and sharing your valuable comments to us.Please accept our sincere apology that the condition of the room did not meet your expectation upon the arrival and we had seriously looked into the matter with our concerned department. Thank you for your kind notification and patient for the matter. It is our wish that you would stay in our hotel in the near future.
4 out of 5
by A verified traveler

Posted 12 Apr 2024
Great place to stay the rooms are a little small but that's Hong Kong . But that's all i can say bad about it everything was perfect for our stay
2 out of 5
by A verified traveler

Posted 30 Mar 2024
place is too small. barely space to move. Toilet space is so uncomfortable that you can barely seat. Advertising should be that the room is basically the bed, period. Horrible experience for a Ramada chain.
3 out of 5
by A verified traveler from Rio Vista

Posted 29 Mar 2024
Flooding in the toilet after each bathing
2 out of 5
by A verified traveler

Posted 29 Mar 2024
Room were too small and don't have enough toiletries. Just to towel and that's it.
3 out of 5
by A verified traveler

Posted 28 Mar 2024
The bathroom is too small