Ratings based on 974 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
It was a pleasure stay for 9 days.. the are is very convenient, easy access to MTR. Lots of dining options near the area. Hotel service was excellent. People in the front desk was very helpful and friendly
Comment from Hotel Management
29 Apr 2024 by Bernard Lee, Hotel Management
Dear JennyThank you so much for your lovely feedback.It's great to hear that you had such a positive experience with us. I'm thrilled to know that you enjoyed our central location and found our staff to be friendly and accommodating. We will be delighted to welcome you back and provide you our best to make your stay an amazing experience once again.Warm regardsBernard LeeGuest Services Manager
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Bernard Lee, Hotel Management
Dear LenaThank you for sharing your feedback.We are delighted to see you had such a pleasant stay with us at Hotel Stage and hope to have the pleasure of welcoming you back in the not too distant future.Kind regardsBernard LeeGuest Services Manager
by A verified traveler
Posted 23 Apr 2024
We like everything about this boutique hotel, friendly staff, nice room, good services and convenient location. We highly recommend this hotel to all my friends.
Comment from Hotel Management
23 Apr 2024 by Bernard Lee, Hotel Management
Dear ClaytonMany thanks for taking the time to share your feedback following your recent stay at Hotel Stage. We are delighted to hear how highly you valued your experience and your recommendation is greatly appreciated.We hope to have the pleasure of welcoming you back in the not too distant futureWarm regardsBernard LeeGuest Services Manager
by A verified traveler
Posted 22 Apr 2024
The thermostat is really working and reasonably quiet
Comment from Hotel Management
23 Apr 2024 by Bernard Lee, Hotel Management
Dear KellyThank you for staying at Hotel Stage and sharing your feed back. It has been a pleasure to accommodate you and we look forward to welcoming you back.Warm regardsBernard LeeGuest Services Manager
by A verified traveler
Posted 22 Apr 2024
The staff were amazing and accommodating for our many questions and requests. Commication was in English, Cantonese and Mandarin to name a few. Housekeeping were very friendly and prompt. The staff greeted us in the hallways and went out of their way to help our stay feel comfortable, even calling us in the room to ask if we needed service before entering. Breakfast at Kitchen Savvy is complementary for those booking direct with the hotel. Unlike most hotels nowadays, breakfast is serviced with a menu and wait-staff (not continental). The hotel is also located within 4 minutes walking distance of Jordan MTR station (B2 exit) and directly across from multiple bus stops along Nathan Road. It is also walking distance to famous local eats including Australian Dairy Company, Mak Man Noodle Shop and Kai Kai Dessert. We have truly had a lovely stay at Hotel Stage.
Comment from Hotel Management
22 Apr 2024 by Bernard Lee, Hotel Management
Dear LisaThank you for your wonderful comments and taking the time to write such a detailed review. We are so pleased to welcome you to Hotel Stage and delighted to hear you have a fabulous experience.It is so wonderful to read that you were so splendidly looked after by our outstanding team, who really are incredibly attuned to anticipating our guests' needs. I firmly believe that Hotel Stage leads the way in providing the epitome of 5 star service. Our aim is to ensure our guests leave the Hotel feeling special, unique, very at ease, and wanting for more.I really appreciated your positive comments on our breakfast and the service you received from the restaurant team, I will certainly share your review with our restaurant manager and executive chef.I’m especially delighted that you appreciated our central location. We pride ourselves in being well-connected and situated in the heart of city, making it very convenient for guests to explore lots of the major landmarks on foot. Your kind words motivate us to keep delivering exceptional service. If there’s anything specific you loved or any suggestions you have, feel free to share - we’re all ears!Warm regardsBernard LeeGuest services Manager
by A verified traveler
Posted 9 Apr 2024
Good size room
Comment from Hotel Management
9 Apr 2024 by Rachel Wong , Hotel Management
Dear HelenThank you for choosing Hotel Stage and rating us among the best. I am thrilled to hear you had a very comfortable stay with us and hope to have the pleasure of welcoming you back in the not too distant future.Best regards Rachel Wong Assistant Guest Services Manager
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Rachel Wong , Hotel Management
Dear ShayneThank you so much for sharing this positive feedback about your recent stay with us. We very much hope we will have another opportunity to welcome you again in the near future. Best regards Rachel Wong Assistant Guest Services Manager
by A verified traveler
Posted 4 Apr 2024
staff are really friendly and helpful but the telephone in the room was not working.
Comment from Hotel Management
4 Apr 2024 by Bernard Lee, Hotel Management
Dear Siok FenThank you for taking the time to share your experience with us about your recent stay at Hotel Stage. I do sincerely appreciate your feedback regarding our service as it is our dedication to ensure that our guests feel welcomed and that they are taken care by our team to ensure they have a memorable experience. We regret to hear that there was an issue with the telephone not functioning as this is not in line with our high standards of service. Rest assured that the issue has been followed up by our engineering team.We hope to welcome you back soon.Best regardsBernard LeeGuest Services Manager
by A verified traveler from Singapore
Posted 2 Apr 2024
Super clean and comfy
Comment from Hotel Management
2 Apr 2024 by Bernard Lee, Hotel Management
Dear EricaThank you for sharing your kind feedback.It has been a pleasure to accommodate you and we look forward to welcoming you again in the near future.Best regardsBernard LeeGuest Services Manager
by A verified traveler
Posted 30 Mar 2024
We arrived at the Stage hotel on 3/21 and we were immediately greeted by very friendly front desk staffs. Both Heidi and Rachel are super efficient and accommodating. When we notified them that one of the electrical outlets didn’t work, within minutes, Mary was at our door with the maintenance crew. Issue was resolved immediately , wow, talk about efficiency!
On next day, we inquired about where we can make some copies of our documents, once again, both Heidi and Rachel jumped into action and offered to make the copies for us. As the documents were of an unusual size, they painstakingly and patiently helped us until we had the right image. We truly appreciated their willingness to help and their top notch customer service! Time and time again, they greeted us with warm smiles and professionalism.
On our last day, they offered to help us ordered a large cab which fitted our 9 pieces of luggages. It was due to their suggestion that we saved ordering a second cab to the airport.
We all agreed both Heidi and Rachel are the best front desk personnel we have the fortune of encountering and due to this awesome experience, we are already planning our next stay at the Stage hotel next time we visit Hong Kong. We have already highly recommended this hotel to all our friends and families!
Again, just want to say a huge Thank You to Rachel, Heidi and Sandy for their unwavering hospitality and top notch service! Bravo!!
Comment from Hotel Management
18 Apr 2024 by Bernard Lee, Hotel Management
Dear VincentThank you for sharing your exceptional experience at Hotel Stage! We are thrilled to hear that your stay with us was nothing short of wonderful.At Hotel Stage, we always aim at providing an outstanding service with a personal touch for all our guests and it is comments like yours what really boost the team - THANK YOU!It will be a pleasure to pass on your kind thoughts to all our colleagues, and I know Rachel and Heidi will be delighted to have been mentioned individually.Thank you for strongly recommending us. It was our pleasure to host you, and we eagerly await the opportunity to welcome you back for another unforgettable stay!Kind regardsBernard LeeGuest Services Manager
