Ratings based on 695 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2024
Comment from Hotel Management
14 Feb 2024 by Matthew, Hotel Management
Thank you for staying at Hotel Hart and sharing your positive review! We have shared your comment with the team for improvement to ensure better staying experience in the future. Thank you for staying with us and we look forward to welcoming you again soon.
by A verified traveler
Posted 9 Jan 2024
Superb location, Attentive staffs, Cleanliness, comfortable bed, sufficient amount of pillows. Although the room size is small according to the standard HK’s hotel style, the room is very well function in terms of design aspects. Standard features are provided including kettle and coffe mugs, safe box, small fridge, slipper, amenities. I like that the glass door is provided to keep the shower area completedly separate to the toilet where some of the other hotels elsewhere do not have this feature although with the much bigger room.
The only minus point would be the wifi was not really stable.
Comment from Hotel Management
10 Jan 2024 by Matthew, Hotel Management
Thank you for staying at Hotel Hart and sharing your valuable comments with us. We are glad to learn that you do very much enjoy your stay. Your compliments are great motivation for us to strive for higher satisfaction for our guests. We look forward to the opportunity of welcoming you back again in the future.
by A verified traveler
Posted 28 Dec 2023
The hotel was only a mere 2-3 mins walk from TST/ East TST station, a mall was nearby (with a supermarket). Local foods all around, restaurants downstairs. Everything was clean and spotless.
The lifts were a little stuffy during the warmer times (when my friend and I visited) but it did it’s job.
The room itself, we were upgraded and couldn’t be more thankful (we had onward travels after so we didnt pack light). Thank you to the staff that checked us in!
The room was nice, came with necessities, we were mostly out but when we stayed in, it was nice. Bed was a little hard, walls are a bit thin. But overall it was a good stay
Comment from Hotel Management
4 Feb 2024 by Matthew, Hotel Management
Thank you for staying at Hotel Hart and sharing your valuable comments with us. We are glad to learn that you do very much enjoy your stay. Your compliments are great motivation for us to strive for higher satisfaction for our guests. We look forward to the opportunity of welcoming you back again in the future.
by A verified traveler
Posted 22 Nov 2023
Hart hotel is affordable and is in a good convenient location.I have always stayed here whenever I visit HK. After Covid the hotel has downsized a lot. This is my first post Covid visit. Service still decent however I strongly suggest management to review their laundry service! I’ve found visible stain on both bed linen and towels which makes one uncomfortable.
Comment from Hotel Management
22 Nov 2023 by Matthew, Hotel Management
Thank you for choosing to stay at Hotel Hart and taking time to share your feedback with us. We will share with concerned departments for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We appreciate your valuable feedback as it is only through your comments we would be able to improve our service standards. We look forward to welcoming you back in the future.
by A verified traveler
Happy stay
Posted 6 Nov 2023 on HotelsRoom is perfect for us as we just return to sleep . The staff is friendly and always there to help. You will never go hungry as there are many restaurants around the vicinity.
Comment from Hotel Management
9 Nov 2023 by Evan, Hotel Management
Thank you for staying at Hotel Hart and sharing your valuable comments with us. We are glad to learn that you do very much enjoy your stay. Your compliments are great motivation for us to strive for higher satisfaction for our guests. We look forward to the opportunity of welcoming you back again in the future.
by A verified traveler
Posted 3 Nov 2023
Great location in the TST area. Easily reachable with the A21 bus from the airport (pay by card on board, around 4USD).
The staff is very friendly and the checkin/ checkout smooth.
The room is OK for a night or two but anything more than that can be rather claustrophobic especially for two people - whilst the space is efficiently organised, the room we had was 10 sqm including bathroom.
Comment from Hotel Management
9 Nov 2023 by Evan, Hotel Management
Thank you for staying at Hotel Hart and sharing your positive review! We have shared your comment with the team for improvement to ensure better staying experience in the future. Thank you for staying with us and we look forward to welcoming you again soon.
by A verified traveler
I give 5 star
Posted 6 Sep 2023 on HotelsVery clean nice hotel. Good efficient service. Daily housekeeping which is a bonus. Very good location.
Comment from Hotel Management
10 Oct 2023 by Matthew, Hotel Management
Thank you for staying at Hotel Hart and sharing your valuable comments with us. We are glad to learn that you do very much enjoy your stay. Your compliments are great motivation for us to strive for higher satisfaction for our guests. We look forward to the opportunity of welcoming you back again in the future.
by A verified traveler from Saensuk
Posted 18 Aug 2023
Nice place
by A verified traveler
Posted 24 Jul 2023 on Hotels
Convenient location. Friendly staff and the room is equipped with necessary amenities
by A verified traveler
Posted 11 Jul 2023
Too many people in and out
