Ratings based on 46 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Canada
Posted 14 Feb 2019
Modern resort built in traditional style, Beautifully situated on the lakefront. Helpful staff and excellent restaurant. Great value. Water access from parking lot which is extremely difficult to find due to lack of signs.
Highly recommended.
by A verified traveler
Value for money
Posted 24 Feb 2018 on HotelsIt is located in a quite area by the lake. Food is decent in terms of quality but not over the top stuff. The kitchen could be better stocked though.
The staff was friendly and helpful in spite of the property running full capacity. Overall, quite a value for money deal.
by Jane4d from U.K.
great location
Posted 11 Jan 2018 on HotelsThe hotel is adequate, fantastic location but poorly maintained.
The cooked breakfast is standard omelet, which is lovely though commonplace throughout India.
coffee is awful, standard Bru which is almost 50% chicory.
Our room was not cleaned and the bath tub not jetted.
Airport transfer at 1500 rupees is not available and we were charged 2500 to get to our next resort, Aquatic floating, just south of Kochi town.
They seem to be catering more for domestic visitors wanting family holiday as opposed to foreigners looking for an experience. This is a shame as the location is amazing, the lake view incredible and at night you can watch bats in the trees, providing there is not a pool party in progress to distract them.
They had their alcohol licence revoked & are keen to be paid cash, which l don't normally take issue with, but l felt odd on this occasion l certainly don't imagine much of the cash is passed to the workers, who though friendly did not seem well motivated.
The location and wild life saved this stay, l would not return.
by Jane4d from U.K.
Odd atmosphere
Posted 9 Jan 2018 on HotelsThe hotel is in beautiful location nothing short of idyllic. Preceded by a quaint boat transfer. On disembarkment the place looks fantastic....
The male receptionist, possibly manager was cold, he managed to make me feel l was intruding & l don't quite know how.
We stayed only 2 nights, whilst we were out for the day our room was not cleaned, so much for daily house keeping.
The food was adequate & restaurant staff far more hospitable, breakfast omelet was great though ready made white tea and coffee awful. The only juice was watermelon which was warm and we had to pay for a bottle of water.
The general maintenance is poor, shower over an old bath, which is not a jetted tub!
Were it not for the location I doubt this place would survive. Sadly l would not return.
Recommended
for Couplesby A verified traveler
Amazing View
Posted 14 Feb 2017
Pros: The View and overall hospitality
Cons: More varieties in food.
Location: Kumarakom Bird Sanctuary is at a walkable distance.
We were there for 1 day stay and its good resort just beside the Vembanand Lake with an amazing view. If someone is out there for a relaxing stay,its a perfect place. Limited Choice for food but the taste is good and reasonably priced. Overall a thumbs up for any one who would want a short n Relaxing stay !!!!
by A verified traveler from E
Photo shopped website
Posted 13 Nov 2016
Pros: Nothing but the departure.
Cons: Everything....breakfast was cold and terrible however the Manager Mr. MURALI did his best
Location: Didnt wait to experience anything
Got to take an old ricketty wooden paddle boat to access site...most dangerous at 2am
by A verified traveler
A 4* budget hotel
Posted 5 Nov 2016 on HotelsVery friendly staff,
Lizards in room, Table tennis with no rackets. Carrom board in bad condition. Fishing available but no fishing rods available, carry your own. No wall restaurant meant we were dinner for mosquitoes.
Hotel has one of the best locations. Staff is very helpful in all ways and very well known hotel.
They only need a few more heads to take of the property. Bathroom was cleaned, but a dead cockroach remained untouched.
Consider it for the price and staff. Food is average.
by Vikrant from Goa
Low service level and misinformation
Posted 26 Aug 2016 on HotelsI was especially ensured the wifi is working just on the time of the checkin but the wifi never worked. The hotel location is good but looks like it is managed by school kids. Do not expect any professional service though the people want to help the service level is of a cheap railway station hotel. I stayed between Aug 22 and 25
by CHANDRAN from Chennai
A Great Cosy One on the lake front.
Posted 19 Mar 2016 on HotelsIt's a wonderful cosy resort on the water. Small, private and beautiful. (there is a surprise going to this place- and i want to keep the silent for everyone to experience). Great Service. with some finer touches of extra luxury this can be a 5* Boutique and now i will give it a 4.5.
Recommended
for Everyoneby A verified traveler
Posted 30 Dec 2015
Excellent view of vembanad lake. Friendly & courteous staff. Calm serene place away from hustle.
