Ratings based on 170 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Beautiful hotel, staff friendly, great location and facilities - really impressive gym too!
Missed out on a 5/5 as we stayed 4 nights and the room wasn’t cleaned once which I thought for circa £220 per night was a little disappointing.
Plus watch out for the taxi’s - even the ones the hotel order for you are out to get you regarding charges.. ordered two taxi’s from reception for our friends and us to travel about half an hour up the bay… they were charged €40 - we got charged €70. Didn’t realise until after we sat down in the restaurant… poor form from the hotel recommending dodgy taxi services, spoke to others in the hotel and they had found the same so just go careful
Comment from Hotel Management
17 May 2024 by Guest Relations Manager, Hotel Management
Dear Matthew, Thank you for taking your time to write review for us. We are sincerely apologizing for any inconvenience you've experienced. Regarding taxi, we contacted them, and they would like to refund your ride as there was mistake done by driver. We contacted you on WhatsApp for more info. We are looking forward welcoming you again. Best Regards, HUMA Kotor Bay Hotel & Villas
by A verified traveler
Posted 14 Apr 2024
The beach club was under renovations, but still the property was amazing! The staff were really great and helped us with everything we needed. Amazing experience!
Comment from Hotel Management
14 Apr 2024 by Guest Relations Manager, Hotel Management
Dear Eduardo, Thank you so much for exceptional review and understanding regarding our beach maintenance. Weather didn't allow us to finish it prior to opening. We are looking forward to see you again and to be your host. Best regards, HUMA Kotor Bay Hotel & Villas
by A verified traveler
Posted 9 Apr 2024
I cannot recommend this hotel more. Beautiful location and the staff were amazing and so helpful.
A big thank you to Marco, Danilo and Milicia who made our stay perfect!
Comment from Hotel Management
11 Apr 2024 by Guest Relations, Hotel Management
Dear Luke, Thank you for your review. We are happy to hear that you have enjoyed in your stay. We are looking forward to welcome you again. Best regards, HUMA Kotor Bay Hotel and Villas
by A verified traveler
Posted 24 Oct 2023
by A verified traveler
Posted 6 Oct 2023 on Hotels
by A verified traveler
Great stay
Posted 26 Sep 2023 on HotelsBreakfast buffet was very good, the staff were amazing in all areas of the hotel. The private beach was great and very relaxing. Room was a good size, but sometimes we missed the cleaning rounds as they came quite early. Overall a great experience and would come back.
by A verified traveler
Posted 26 Sep 2023
This is a beautiful resort-style hotel that you can enjoy all day on luxurious private beach or by a shimmering blue-tiled infinity pool. The rooms are spacious with an exquisite panoramic view of Kotor Bay.
However, there are some signs of tiring in both the maintenace of the rooms (pealing shower sealing) and senior staff members.
For example, we chose this hotel to celebrate our 30th wedding anniversary. We also decided to have our anniversary dinner at the hotel's Mudra Art Cuisine restaurant on the beach. We made reservations via the hotel's front desk. However, when we arrived all dressed up for our special occasion, we found the restaurant was closed!
When we requested to speak with the hotel manager on two occasions he was unavailable and never contacted us via the contact information we provided.
This is unacceptable for a hotel that positions itself as a 5-star hotel.
Other than management not showing much care for its guests the rest of the experience was exceptional and I would definitely consider staying there again.
by A verified traveler
Posted 21 Sep 2023
Very nice facility with great location right on the beach. Large comfortable room with nice bathroom. If you make reservation there make sure you reserve room with balcony with sea view. It make huge difference
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Posted 17 Sep 2023 on Orbitz
Beautiful setting with beautiful staff. Will revisit again
