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Reviews

3.9 / 5Good
297 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kompleks Karamunsing
    5 min walk
  • Popular Location
    Kompleks Asia City
    9 min walk
  • Popular Location
    Centre Point
    15 min walk
  • Airport
    Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Standard Room with Breakfast for 2, 2 Twin Beds, No Windows

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Superior Room, 1 Queen Bed

    Room Amenities

    • Sleeps 3
    More details

About this area

Kota Kinabalu

Located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, The Palace Hotel Kota Kinabalu is in the city centre and near the airport. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting.

Popular Location

What's nearby

  • Kompleks Karamunsing - 5 min walk
  • Kompleks Asia City - 9 min walk
  • Centre Point - 15 min walk
  • Imago Shopping Mall - 17 min walk
  • Anjung Samudera - 20 min walk

Getting around

  • Tanjung Aru Station - 6 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 9 min drive

Restaurants

  • Where to eat
  • Tangerine Restaurant – Serves breakfast and lunch daily.

About this property

The Palace Hotel Kota Kinabalu

4-star Kota Kinabalu hotel in Downtown Kota Kinabalu, near Imago Shopping Mall
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a steam room are on-site. All 150 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and rainfall showerheads.
The Palace Hotel Kota Kinabalu offers 150 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free nearby parking
Extended parking: MYR 40 per night
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 40 for adults and MYR 20 for children
1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

Children's pool
Fitness centre
Outdoor pool
Spa services
Steam room

Family friendly

Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

Chinese
English
Malay

Business services

Business centre
Meeting rooms
Conference space

Outdoors

BBQ grill(s)
Garden
Terrace

Spa

10 treatment rooms
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

32-inch LCD TV
satellite channels

Food and drink

Coffee/tea maker
Minibar
Fridge

More

Desk
Free newspapers
Iron/ironing board
Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 80.0 per night.
  • Free cots (infant beds)!

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Palace Hotel Kota Kinabalu
  • Palace Kota Kinabalu
  • The Palace Hotel Kota Kinabalu Sabah
  • The Palace Kota Kinabalu
  • The Palace Hotel Kota Kinabalu Hotel
  • The Palace Hotel Kota Kinabalu Kota Kinabalu
  • The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu
5 - Excellent
75
4 - Good
133
3 - Okay
62
2 - Mediocre
24
1 - Poor
3
3.8
Cleanliness
4.0
Service and Staff
3.9
Amenities
3.7
Property condition

4/5 Good

  • Liked: Property conditions & facilities

OK except the breakfast spread was limited

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Staff & service

Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.

Stayed 2 nights in Jan 2020

3/5

  • Disliked: Amenities, property conditions & facilities

Very Convenient location but old hotel.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the Christmas decorations

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.

Stayed 1 night in Dec 2019

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