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The Palace Hotel Kota Kinabalu

Photo gallery for The Palace Hotel Kota Kinabalu

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Overview of The Palace Hotel Kota Kinabalu

The Palace Hotel Kota Kinabalu

4 out of 5

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationImago Shopping Mall17 min walk
  • Popular LocationOceanus Waterfront Mall18 min walk
  • Popular LocationGaya Street Sunday Market19 min walk
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

Choose dates to view prices

About this area

Kota Kinabalu

The Palace Hotel Kota Kinabalu is located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, and is in the city center and near the airport. The area's natural beauty can be seen at Signal Hill Observatory Platform and Kota Kinabalu Wetlands Centre, while Sabah State Museum and Mari Mari Cultural Village are cultural highlights. Anjung Samudera and Sedco Square are also worth visiting.

What's nearby

  • Kompleks Karamunsing - 5 min walk
  • Sedco Square - 12 min walk
  • Imago Shopping Mall - 17 min walk
  • Oceanus Waterfront Mall - 18 min walk
  • Gaya Street Sunday Market - 19 min walk

Restaurants

  • Tangerine Restaurant – Serves breakfast, lunch, and dinner daily.

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

About this property

The Palace Hotel Kota Kinabalu

4-star Kota Kinabalu hotel in Downtown Kota Kinabalu, near Imago Shopping Mall
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 150 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service, and rainfall showerheads.
The Palace Hotel Kota Kinabalu offers 150 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (MYR 40 per night)
  • Wheelchair-accessible parking available
  • Free offsite parking
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 40 for adults and MYR 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: MYR 150
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 80.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Extended parking fee: MYR 40 per night
  • Early check-in fee: MYR 150 (subject to availability)
  • Rollaway bed fee: MYR 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Palace Hotel Kota Kinabalu
Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Sabah
The Palace Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel
The Palace Hotel Kota Kinabalu Kota Kinabalu
The Palace Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 81 out of 306 reviews
5 - Excellent 26%
Rating 4 - Good. 133 out of 306 reviews
4 - Good 43%
Rating 3 - Okay. 64 out of 306 reviews
3 - Okay 21%
Rating 2 - Poor. 24 out of 306 reviews
2 - Poor 8%
Rating 1 - Terrible. 4 out of 306 reviews
1 - Terrible 1%

3.8/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast is not enough for us... and didn't have much choice...
Stayed 2 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Business traveler, Traveled with partner
Liked: Property conditions & facilities
OK except the breakfast spread was limited
Stayed 1 night in Feb 2020