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Minibar, in-room safe, desk, iron/ironing board
32-inch LCD TV with digital channels
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

3.7/5 Good
308 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Business Services
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationKompleks Asia City10 min walk
Popular LocationCentre Point5 min drive
Popular LocationAnjung Samudera6 min drive
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

Choose dates to view prices

  • Economy Twin Room

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsEconomy Twin Room
  • Deluxe Double Hill View Room

    Room amenities

    • 23 sq m
    • Hill view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double Hill View Room
  • Deluxe Twin Hill View Room

    Room amenities

    • 23 sq m
    • Hill view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Twin Hill View Room
  • Deluxe Double City View Room

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Double City View Room
  • Deluxe Twin City View Room

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Twin City View Room
  • Suite with Steam Room (Double)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite with Steam Room (Double)
  • Suite with Jacuzzi (Double)

    Room amenities

    • 37 sq m
    • Hill view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite with Jacuzzi (Double)
  • Suite with Steam Room (Triple)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite with Steam Room (Triple)
  • Suite with Jacuzzi (Triple)

    Room amenities

    • 47 sq m
    • Hill view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite with Jacuzzi (Triple)
  • Suite with Jacuzzi (Quadruple)

    Room amenities

    • 47 sq m
    • Hill view
    • Sleeps 4
    • 1 Double Bed
    More detailsSuite with Jacuzzi (Quadruple)
  • Suite with Steam Room (Quadruple)

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 4
    • 1 Double Bed
    More detailsSuite with Steam Room (Quadruple)

About this area

Kota Kinabalu

In the city centre, Hotel Shangri-La Kota Kinabalu is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, a walkable area with great shopping. Travellers who have shopping on the agenda can visit Centre Point and Kompleks Asia City, while those looking for another kind of activity may want to explore Jesselton Point Ferry Terminal. Sedco Square and Anjung Samudera are also worth visiting. Our guests appreciate the hotel's central location.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • Kompleks Asia City - 10 min walk
  • Kompleks Karamunsing - 15 min walk
  • Centre Point - 5 min drive
  • Anjung Samudera - 6 min drive
  • Oceanus Waterfront Mall - 7 min drive

Getting around

  • Tanjung Aru Station - 4 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Tivoli – Restaurant with a bar offering Asian cuisine. Serves breakfast, lunch and dinner.

About this property

Hotel Shangri-La Kota Kinabalu

3-star Kota Kinabalu hotel in Downtown Kota Kinabalu, near Kompleks Asia City
A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. All 120 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and LCD TVs with digital channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Hotel Shangri-La Kota Kinabalu offers 120 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Extended parking: MYR 5 per night

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Extended parking fee: MYR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Hotel Shangri-La Kota Kinabalu and receive a full refund?
Yes, Hotel Shangri-La Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Shangri-La Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Shangri-La Kota Kinabalu?
As of Aug 12, 2020, prices found for a 1-night stay for 2 adults at Hotel Shangri-La Kota Kinabalu on Aug 15, 2020 start from P1,365, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Hotel Shangri-La Kota Kinabalu?
Check-in is from 2:00 PM to anytime.
What time is check-out at Hotel Shangri-La Kota Kinabalu?
Checkout is at noon.
Where is Hotel Shangri-La Kota Kinabalu located?
Located in Downtown Kota Kinabalu, this hotel is within a 15-minute walk of Kompleks Asia City and Gaya Street Sunday Market. Jesselton Point Ferry Terminal and Centre Point are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Hotel Shangri-La Kota Kinabalu

3.7
5 - Excellent
64
4 - Good
138
3 - Okay
74
2 - Mediocre
24
1 - Poor
8
3.9
Cleanliness
3.9
Service and Staff
3.9
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy excess

cool and best

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in was fast. The place is clean. Overall it was a very good experience.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

It’s old but clean, the staff is nice, like the breakfast and it’s near to convinience store and kfc

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Good hotel 😊

Slightly dated hotel but can’t fault service, food or location.

Stayed 2 nights in Feb 2020