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C'haya Hotel

Photo gallery for C'haya Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
32-inch flat-screen TV with premium channels

Overview of C'haya Hotel

C'haya Hotel

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
No.7 Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationTanjung Aru Perdana Park11 min walk
  • Popular LocationSutera Harbour4 min drive
  • Popular LocationSabah State Mosque7 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)12 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Near a train station, C'haya Hotel is in Kota Kinabalu's Tanjung Aru neighborhood, an area with good airport proximity. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Sedco Square and Anjung Samudera are also worth visiting.

What's nearby

  • Tanjung Aru Perdana Park - 11 min walk
  • Sutera Harbour - 4 min drive
  • Sabah State Mosque - 7 min drive
  • Sabah State Museum - 8 min drive
  • Imago Shopping Mall - 10 min drive

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 12 min drive

Restaurants

  • A muse Cafe – Serves breakfast, lunch, and dinner.

About this property

C'haya Hotel

3.5-star Kota Kinabalu hotel in Tanjung Aru, near Sutera Harbour
This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite. All 66 rooms provide conveniences like dining areas and sitting areas, plus free WiFi and flat-screen TVs. Guests will also find minibars, room service, and electric kettles.
C'haya Hotel offers 66 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle

Food and drink

  • Breakfast available for a fee: MYR 15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Premium channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 104.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 15 per person (approximately)
  • Rollaway bed fee: MYR 104.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

C'haya Hotel Kota Kinabalu
C'haya Hotel
C'haya Kota Kinabalu
C'haya
C'Haya Hotel Kota Kinabalu, Sabah
C'haya Hotel Hotel
C'haya Hotel Kota Kinabalu
C'haya Hotel Hotel Kota Kinabalu

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 60 out of 217 reviews
5 - Excellent 28%
Rating 4 - Good. 108 out of 217 reviews
4 - Good 50%
Rating 3 - Okay. 32 out of 217 reviews
3 - Okay 15%
Rating 2 - Poor. 13 out of 217 reviews
2 - Poor 6%
Rating 1 - Terrible. 4 out of 217 reviews
1 - Terrible 2%

4.1/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
Staffs are helpful and nice! Nice rooftop swimming pool and bar next to it.
Stayed 6 nights in Dec 2019

3/5 Okay

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay.close to town.
Stayed 2 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Perfect for overnight stay. Late arrival and early flight departure. Close to the airport. Clean and spacious room. We stayed two times on this trip. Would stay there again.
Stayed 1 night in Sep 2019