Does C'haya Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–6:30 PM.

Is C'haya Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at C'haya Hotel?

Self parking is free at this property.

What time is check-in at C'haya Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is C'haya Hotel located?

Located in Tanjung Aru, this hotel is within 2 mi (3 km) of Tanjung Aru Perdana Park, Sabah State Mosque, and Gleneagles Hospital. Queen Elizabeth Hospital and Imago Shopping Mall are also within 2 mi (3 km). Tanjung Aru Station is 21 minutes by foot.

C'haya Hotel Reviews, Deals & Photos 2025

8/10 Good

Daniel

Aug 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was okay. Staff were professional but seems as if they're in mourning whenever I appeared. Conversations just stopped, etc. It's the hospitality industry. You might have to talk with people who don't look like you. Sorry. Rooms were fairly clean. The thing about the tourist tax and deposit was annoying. They only accept cash but there's no ATM in the lobby. I already paid online but I have to make a cash deposit and such. I asked for another towel because I had to use one for the floor and the other had fallen. They charged me 10 ringgit cash and did not return it upon check out. Why am I being charged for a towel that I am not going to keep?Modern aesthetic but it's pretty scuffed up. Carpeted corners have plenty of dust. Pool was running and seemed clean. Café/Restaurant was clean. Food was fresh and reasonably priced. It an okay hotel.

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Feb 3, 2025

one option close to airport

Not a hotel to say anything exciting about. It’s ok if you’re looking for a place closer to the airport. TV was not working, internet disappointing, no breakfast on one day, the next day they had no jam for the toast, pool was very busy. Rooms are ok though.

Stayed 4 nights in Jan 2025

4/10 Poor

Terence

Nov 25, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff unhelpful - no luggage help for older couple. Cafe closed on arrival; we were given the impression that it was closed permanently but we were surprised to find it open when checking-out without breakfast! Corridors smelt musty.

Stayed 1 night in Nov 2023

6/10 Okay

Michael

Nov 15, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Firstly, if you read that this hotel has a free shuttle from the airport, don’t believe it (like I did before I booked based on it). There is no shuttle and this is false advertising. Secondly, if you write to them via Expedía, other than them telling you there is no shuttle, you won’t get any response to questions about taxis or any other forms of transport to get there. I tried three times with no reply. My advice is to download the Grab app (I read they took over Uber here) then use it with airport wifi when you arrive. I did and it worked perfectly (and the fare is about US$1 so a good tip in cash is well in order). As for the hotel itself, the rooms are clean and modern so don’t be put off by the corridors to them. The pool area on the roof is quite nice (although the bar there is closed since covid) but there is nowhere to sit and if just one family with kids is there it’s not really worth staying around other than just to dip. I didn’t get to sample the breakfast as my flight (at 8.30am so not ridiculously early) meant I had to leave before it commenced. All in all, if you need a hotel for one night to make a connection next morning, this place will certainly do the trick.

Stayed 1 night in Nov 2023

2/10 Terrible

Kate

Sep 30, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap hotel, poor service

So unfriendly and no information. Pool open but bar not, said could get breakfast, banner up but no activity. When checking in was told I had a free upgrade, then they in Malaysian changed their mind. Disappointed mis-informed. Room tired. No information given less room number and card. Cheap hotel.

Stayed 1 night in Sep 2023

2/10 Terrible

JEEMIN

Feb 7, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 호텔

최악입니다. 가족여행 9년차에 이런 나쁜호텔은 처음이예요. 호텔도 전체적으로 낙후되었고, 주변엔 공사장, 호텔직원이 수영장 구석에서 버젓이 담배피우고, 공항드랍 신청했는데 자기는 몰랐다며 연락도 안해주고..스탭들간에 그정도 인수인계도 안하는지... 수영장 물도 더러워요. 그리고 방에 두었던 햄버거 상자에 도마뱀 발견~~~말 다했지요. 차야호텔 때문에 만족스러웠던 여행이 조금의 오점을 남겼어요..다시는 안가요. 주변에도 알리렵니다.

Stayed 1 night in Feb 2020

6/10 Okay

Hwashin

Jan 19, 2020

Liked: Cleanliness, room comfort

Disliked: Staff & service

Be careful...

We decided to stay here bcuz it said this hotel offers a free pickup from an airport. But there was no bus waiting for us and we had to pay 45Rk to texi driver to get to this hotel

Stayed 1 night in Jan 2020