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The Pacific Sutera Hotel

Star Rating
5 out of 5

Information

Reviews

4.2 / 5Very Good
1,522 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sutera Harbour
    5 min walk
  • Popular Location
    Sabah State Mosque
    17 min walk
  • Popular Location
    Imago Shopping Mall
    18 min walk
  • Airport
    Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Deluxe Golf View

    Room Amenities

    • Golf view
    • Sleeps 3
    More details
  • Deluxe Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Pacific Club Golf View

    Room Amenities

    • Golf view
    • Sleeps 4
    More details
  • Club Sea View

    Room Amenities

    • Sea view
    • Sleeps 4
    More details
  • Family Room

    Room Amenities

    • Golf view
    • Sleeps 4
    More details
  • Pacific Junior Suite

    Room Amenities

    • Golf view
    • Sleeps 4
    More details
  • Pacific Executive Suite

    Room Amenities

    • Sea view
    • Sleeps 4
    More details

About this area

Kota Kinabalu

Located on the boardwalk, The Pacific Sutera Hotel is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, an area with good airport proximity. Imago Shopping Mall and Centre Point are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Anjung Samudera and Lok Kawi Wildlife Park. Travelling with kids? Consider Sedco Square and Water World Theme Park.

Visit our Kota Kinabalu travel guide

What's nearby

  • Popular Location
    Sutera Harbour - 5 min walk
  • Popular Location
    Sabah State Mosque - 17 min walk
  • Popular Location
    Imago Shopping Mall - 18 min walk
  • Popular Location
    Sabah State Museum - 3 min drive
  • Popular Location
    Kompleks Asia City - 3 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Silk Garden – Garden-view restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Cafe Boleh – Al fresco dining restaurant. Serves breakfast, lunch and dinner. Open 24 hours.

About this property

The Pacific Sutera Hotel

5-star hotel with pools, private beach and full-service spa
Spend the day relaxing at The Pacific Sutera Hotel's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 500 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.
The Pacific Sutera Hotel offers 500 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and designer toiletries.
This Kota Kinabalu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Summer fun is a breeze at The Pacific Sutera Hotel, where you can play a round of golf at the golf course, cool off in one of the 3 the outdoor swimming pools and enjoy a treatment at the full-service spa.
Dining is available at one of the hotel's 2 restaurants. The property also offers a nearby corner/local shop. Guests can unwind with a drink at one of the hotel's bars, which include A swim-up bar and A bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a kids' pool, outdoor tennis courts and a fitness centre. On-site self-parking is complimentary.
The Pacific Sutera Hotel has designated areas for smoking.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, outdoor tennis courts and indoor tennis courts. 3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Body Senses By Mandara has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 165.0 per day.

Pets

  • No pets or service animals allowed

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 64.10 for adults and MYR 32.10 for children (approximately)
  • Rollaway bed fee: MYR 165.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

No pets or service animals are allowed at this property.

Property is also known as

  • Pacific Sutera Hotel Kota Kinabalu
  • Pacific Sutera Hotel
  • Pacific Sutera Kota Kinabalu
  • Pacific Sutera
  • The Pacific Sutera Hotel Hotel
  • The Pacific Sutera Hotel Kota Kinabalu
  • The Pacific Sutera Hotel Hotel Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free local area shuttle

Food and drink

  • Breakfast available for a fee: MYR 64.10 for adults and MYR 32.10 for children
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 27 holes of golf
  • 3 indoor tennis courts
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Racquetball/squash
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free local area shuttle
  • Corner/local shop
  • Laundry facilities
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beach umbrellas
  • Garden
  • Marina on-site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • LCD TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Scuba diving
  • Snorkelling

Where to eat

  • Silk Garden – Garden-view restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Cafe Boleh – Al fresco dining restaurant. Serves breakfast, lunch and dinner. Open 24 hours.
4.2

Very Good

5 - Excellent
645
4 - Good
591
3 - Okay
209
2 - Mediocre
45
1 - Poor
32
4.2
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have a very pleasant stay with my family .

Stayed 2 nights in Nov 2019

3/5

  • Liked: Staff & service

Too many families and screaming kids. Breakfast buffet was like noisy food fight. No adults only areas. Hotel should be advertised as strictly a family hotel and not be recommended for adults seeking a quiet and relaxing vacation. This is not the hotel for that.

Stayed 8 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Oct 2019

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Family Holiday Spot!

Stayed 5 nights in Jul 2019

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