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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

3.8/5 Good
322 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular Location1Borneo Hypermall1 min walk
Popular LocationUniversity of Malaysia Sabah14 min walk
Popular LocationHospital Wanita Dan Kanak-Kanak Sabah10 min drive
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)32 min drive

Choose dates to view prices

  • Superior King Room

    4.2/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior King Room
  • Deluxe King Room

    3.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe King Room
  • Suite

    Room amenities

    • 65 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsSuite
  • Deluxe Twin Room

    Room amenities

    • 39 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsDeluxe Twin Room
  • Superior Twin Room

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsSuperior Twin Room

About this area

Kota Kinabalu

Located in Kota Kinabalu, The Klagan Regency is connected to a shopping centre. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 1Borneo Hypermall and Imago Shopping Mall. Sedco Square and Anjung Samudera are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • 1Borneo Hypermall - 1 min walk
  • University of Malaysia Sabah - 14 min walk
  • Hospital Wanita Dan Kanak-Kanak Sabah - 10 min drive
  • Kota Kinabalu City Mosque - 11 min drive
  • Likas Stadium - 13 min drive

Getting around

  • Tanjung Aru Station - 23 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 32 min drive

About this property

The Klagan Regency

Kota Kinabalu hotel connected to a shopping centre, within walking distance of 1Borneo Hypermall
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Other amenities include a coffee shop/café, a rooftop terrace and a business centre. All 269 rooms offer free WiFi, minibars and TVs with satellite channels. Room service (during limited hours), coffee/tea makers and free bottled water are among the other amenities available to guests.
The Klagan Regency offers 269 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.00 per night.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: MYR 120.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast and through room service
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

Frequently asked questions

Can I cancel my reservation for free at The Klagan Regency and receive a full refund?
Yes, The Klagan Regency offers free cancellation on select room rates, because flexibility matters! Please refer to The Klagan Regency cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Klagan Regency?
This property doesn't offer parking.
What time is check-in at The Klagan Regency?
Check-in is from 3 PM to 4 AM.
What time is check-out at this hotel?
Checkout is at noon.
Where is The Klagan Regency located?
Situated in Kota Kinabalu, this hotel is within a 15-minute walk of 1Borneo Hypermall and University of Malaysia Sabah. Tun Mustapha Tower and Borneo Marine Research Institute are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for The Klagan Regency

3.8
5 - Excellent
82
4 - Good
141
3 - Okay
68
2 - Mediocre
22
1 - Poor
9
3.9
Cleanliness
3.9
Service and Staff
4.2
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

the best place for holiday, good service

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again, definitely

It was amazing..the room is clean, the breakfast was great..will recommend to friends

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome nice place to stay with famili

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

best stay in sabah

Stayed 4 nights in Feb 2020