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Shangri-La Tanjung Aru, Kota Kinabalu

Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

Primary image
Beach | On the beach, scuba diving, snorkeling, water skiing
Outdoor pool
Tanjung Sea View, Deluxe Suite | View from room
Tanjung Sea View, Executive Suite | View from room

Overview of Shangri-La Tanjung Aru, Kota Kinabalu

VIP Access

Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationTanjung Aru Perdana Park14 min walk
  • Popular LocationSabah State Mosque8 min drive
  • Popular LocationSutera Harbour10 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)13 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Kota Kinabalu

Located on the beach, Shangri-La Tanjung Aru, Kota Kinabalu is in Tanjung Aru, a neighborhood in Kota Kinabalu with good airport proximity. Sabah State Mosque and Kota Kinabalu City Mosque are notable landmarks, and travelers looking to shop may want to visit Imago Shopping Mall and Anjung Samudera. Traveling with kids? Don't miss Lok Kawi Wildlife Park. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Tanjung Aru Perdana Park - 14 min walk
  • Sabah State Mosque - 8 min drive
  • Imago Shopping Mall - 10 min drive
  • Sabah State Museum - 10 min drive
  • Sutera Harbour - 10 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 13 min drive

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

5-star luxury resort in the heart of Tanjung Aru
You can look forward to a marina, a roundtrip airport shuttle, and a poolside bar at Shangri-La Tanjung Aru, Kota Kinabalu. This resort is a great place to bask in the sun with a beachfront location, kayaking, and water skiing. Indulge in a hot stone massage, a body scrub, and hydrotherapy at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and garden views. The gym offers aerobics classes and yoga classes; other things to do include windsurfing, snorkeling, and sailing. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free shopping center shuttle, and 3 outdoor tennis courts
  • Limo/town car service, free newspapers, and a gift shop
  • Guest reviews give good marks for the family-friendly amenities, helpful staff, and proximity to the airport
Room features
All 498 individually decorated rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (MYR 10 per day)
  • Roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 90.00-110.00 for adults and MYR 50.00-60.00 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Cafe' TATU
  • Borneo Lounge; Bar
  • Shang Palace
  • Coco-Joe's Bar; Grill
  • Sunset Bar

Things to do

  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (7190 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Marina onsite
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 198.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 90.00 and MYR 110.00 for adults, MYR 50.00 and MYR 60.00 for children (approximately)
  • Valet parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 198.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Does Shangri-La Tanjung Aru, Kota Kinabalu have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Tanjung Aru, Kota Kinabalu?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Shangri-La Tanjung Aru, Kota Kinabalu on Nov 7, 2022 start from P 7,439.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tanjung Aru, Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Tanjung Aru, Kota Kinabalu?

Self parking is free at this property.

What time is check-in at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Shangri-La Tanjung Aru, Kota Kinabalu?

Check-out is at noon.

Does Shangri-La Tanjung Aru, Kota Kinabalu provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Shangri-La Tanjung Aru, Kota Kinabalu located?

Nestled on the beach, this Tanjung Aru resort is within 3 mi (5 km) of Sabah State Mosque and Imago Shopping Mall. Tunku Abdul Rahman Park and Anjung Samudera are also within 6 mi (10 km).

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 598 out of 1000 reviews
5 - Excellent 60%
Rating 4 - Good. 276 out of 1000 reviews
4 - Good 28%
Rating 3 - Okay. 69 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 30 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 27 out of 1000 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Aaron
Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is great. It’s situated next to the sea and the views are just amazing. However, we can’t say the same for their service. From the get go, no one offered to help us with our luggage when we arrived, and yet have the audacity to point the ramp to us, so we can wheel the bags ourselves. The check in lady was mediocre-friendly, at best. The pool side service from Coco Joe’s is a joke. The staff themselves had no idea what is going on, most of the time. No one came to serve us, so we decided to walk over there to place the order. Someone came when the food came and they had no clue what is going on, as we can see them bickering among themselves. Service at this hotel is definitely lacking, especially for a 5 star hotel.
Stayed 4 nights in Aug 2022

5/5 Excellent

Deon
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the Horizon lounge upon arrival and check in there . Great breakfast and go with Star Marine to island hopping :)
Stayed 3 nights in Aug 2022

4/5 Good

Mohd Hanapi
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, wonderful staff, good see view, great breakfast and in room dining, but the only down side is the WiFi. Internet was very slow. Please do something with it. Thanks!
Stayed 4 nights in Aug 2022

5/5 Excellent

Ramachadra babu
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , excellent staffs, spacious rooms, I enjoyed my stay . Thanks to all
Stayed 3 nights in Jul 2022

5/5 Excellent

Glenn
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Enjoyable, relaxing, great facilities. Drinks were expensive. Staff were extremely polite and remembered you.
Stayed 3 nights in Jun 2022

4/5 Good

wan yhim
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

4/5 Good

Claudia SB
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, but place a bit tired looking
Perhaps we came from a new city hotel before checking, hence we find the rooms a bit old and musty. Otherwise for a beach resort, it is excellent. Sunset bar is a must go! Lovely views and drinks. Service was impeaccable from all your staff !
Stayed 1 night in Jun 2022