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Raia Hotel Kota Kinabalu

Photo gallery for Raia Hotel Kota Kinabalu

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In-room safe, free cribs/infant beds, bed sheets, wheelchair access
In-room safe, free cribs/infant beds, bed sheets, wheelchair access
In-room safe, free cribs/infant beds, bed sheets, wheelchair access
View from Room

Overview of Raia Hotel Kota Kinabalu

Raia Hotel Kota Kinabalu

3.5 out of 5

4.0/5 Very Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Kompleks Tabung Haji Kota Kinabalu, Jln Sembulan, PO Box 12908, Kota Kinabalu, Sabah, 88832

Explore the area

  • Popular LocationSabah State Mosque12 min walk
  • Popular LocationSabah State Museum3 min drive
  • Popular LocationImago Shopping Mall5 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)7 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Raia Hotel Kota Kinabalu is located in Kota Kinabalu. Sutera Harbour and Kota Kinabalu Waterfront are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Sedco Square and Anjung Samudera. Water World Theme Park and Lok Kawi Wildlife Park are also worth visiting.

What's nearby

  • Sabah State Mosque - 12 min walk
  • Kompleks Karamunsing - 2 min drive
  • Sutera Harbour - 3 min drive
  • Sabah State Museum - 3 min drive
  • Imago Shopping Mall - 5 min drive

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 7 min drive

About this property

Raia Hotel Kota Kinabalu

3.5-star hotel with restaurant and fitness center
This smoke-free hotel features a restaurant, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. All 108 rooms offer room service, coffee makers, and LCD TVs. Other amenities available to guests include safes, showers, and phones.
Raia Hotel Kota Kinabalu offers 108 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers and slippers. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 20 for adults and MYR 10 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 20 for adults and MYR 10 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Kota Kinabalu
Hotel TH Kota Kinabalu
Kota Kinabalu Hotel
TH Hotel Kota Kinabalu
TH Kota Kinabalu
TH Hotel Kota Kinabalu, Sabah
TH Hotel
TH Hotel Kota Kinabalu Sabah
TH Hotel Kota Kinabalu
Raia Hotel Kota Kinabalu Hotel
Raia Hotel Kota Kinabalu Kota Kinabalu
Raia Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 87 out of 229 reviews
5 - Excellent 38%
Rating 4 - Good. 81 out of 229 reviews
4 - Good 35%
Rating 3 - Okay. 40 out of 229 reviews
3 - Okay 17%
Rating 2 - Poor. 16 out of 229 reviews
2 - Poor 7%
Rating 1 - Terrible. 5 out of 229 reviews
1 - Terrible 2%

3.9/5

Cleanliness

4.1/5

Staff & service

2.9/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Traveled with group
Liked: Staff & service
Bathrooms need more cleaning. Rooms are ok. Staff are very helpful.
Stayed 5 nights in Jan 2020

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

3/5 Okay

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Reception and staff were ok and helpful. Clearly housekeeping was the major issue: dirty sink, rubbish in the sinkhole, stained duvet and pillowcases, stained iron plate, no jug kettle, run down ironing board. What's worse was had very disturbed sleep. Creepy noises and window in the bathroom was left open by the hotel (don't know for what reason???) By far this has been one of my worst for 2- day stay at any hotel. For the rates charged of over RM200, that's just unacceptable. I suggest the hotel reduce the rate to RM100-150 which will justify their setbacks.
Stayed 2 nights in Nov 2019