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Promenade Service Apartments

Star Rating
2 out of 5
Photo gallery

Reviews

406 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Business Services
  • Parking Available

Map

What's nearby

  • Popular Location
    Oceanus Waterfront Mall
    4 min walk
  • Popular Location
    Centre Point
    5 min walk
  • Popular Location
    Kompleks Asia City
    12 min walk
  • Airport
    Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    9 min drive

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Book online or call:

1 800 1 114 2468
  • Studio

    Room Amenities

    • Sleeps 3
    More details
  • Family Room

    Room Amenities

    • Sleeps 4
    More details
  • City Apartment

    Room Amenities

    • City view
    • Sleeps 6
    More details

About this area

Kota Kinabalu

Promenade Service Apartments is located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting.

Visit our Kota Kinabalu travel guide
Popular Location

What's nearby

  • Oceanus Waterfront Mall - 4 min walk
  • Anjung Samudera - 5 min walk
  • Centre Point - 5 min walk
  • Kota Kinabalu Central Market - 10 min walk
  • Kompleks Asia City - 12 min walk

Getting around

  • Tanjung Aru Station - 5 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 9 min drive

About this property

Promenade Service Apartments

Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Anjung Samudera
Along with self parking, this smoke-free hotel has conference space and dry cleaning. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 133 rooms offer complimentary wireless Internet access, free bottled water and showers.
Promenade Service Apartments offers 133 forms of air-conditioned accommodation with complimentary bottles of water. This Kota Kinabalu hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and public transport

Self parking (surcharge)
Return airport shuttle (surcharge)

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Malay

Business services

Conference space

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Shower
Towels

Food and drink

Free bottled water

More

Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in between 2:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 55.0 per night.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: MYR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms.

Property is also known as

  • Promenade Service Apartments Kota Kinabalu
  • Promenade Service Apartments
  • Promenade Service Kota Kinabalu
  • Promenade Service
  • Promenade Service Apartments Hotel
  • Promenade Service Apartments Kota Kinabalu
  • Promenade Service Apartments Hotel Kota Kinabalu
3.1

Guest rating

5 - Excellent
47
4 - Good
131
3 - Okay
106
2 - Mediocre
75
1 - Poor
47
3.1
Cleanliness
3.4
Service and Staff
3.5
Amenities
2.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...

Stayed 2 nights in Dec 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Dec 2019

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Located in centre town of Kota Kinabalu...

      Stayed 1 night in Dec 2019

      1/5

      • Liked: Staff & service
      • Disliked: Cleanliness, amenities, property conditions & facilities

      The lobby was nice and clean. The apartment on the other hand was very disappointing. The apartment on the brochure and the one we stayed in is deffinatley not the same place.Paint on walls is dirty, bedding sheets was not clean and full of hair.The air con local control was broken and there is stains on the carpet. The shower tiles was filthily and there was mold on the bottom of shower. I will not stay in this apartments again.

      Stayed 3 nights in Dec 2019

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