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Overview of Promenade Service Apartments

Photo gallery

Iron/ironing board, free WiFi, linens
View from Room
Iron/ironing board, free WiFi, linens
Iron/ironing board, free WiFi, linens
Iron/ironing board, free WiFi, linens

Promenade Service Apartments

2 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Business Services
  • Parking Available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationOceanus Waterfront Mall4 min walk
    Popular LocationCentre Point5 min walk
    Popular LocationKompleks Asia City12 min walk
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)18 min drive

Choose dates to view prices

  • Standard Double Room

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Double Room
  • Double Room

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsDouble Room
  • Basic Double Room

    5/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsBasic Double Room
  • Studio

    3.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsStudio
  • Superior Room

    Room amenities

    • 56 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room
  • Standard Twin Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Twin Room
  • Family Room

    3.8/5 guest room rating

    Room amenities

    • 56 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsFamily Room
  • Basic Studio

    Room amenities

    • 42 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsBasic Studio
  • City Apartment at Marina Court Resort Condominium

    Room amenities

    • 111 sq m
    • City view
    • Sleeps 6
    • 2 Queen Beds and 2 Twin Beds
    More detailsCity Apartment at Marina Court Resort Condominium
  • Deluxe Room

    Room amenities

    • 56 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room
  • Basic Twin Room

    5/5 guest room rating

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsBasic Twin Room

About this area

Kota Kinabalu

Located in Kota Kinabalu's Downtown Kota Kinabalu neighborhood, Promenade Service Apartments is in the city center. Jesselton Point Ferry Terminal and Sutera Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Warisan Square - 4 min walk
  • Oceanus Waterfront Mall - 4 min walk
  • Anjung Samudera - 5 min walk
  • Centre Point - 5 min walk
  • Kompleks Asia City - 12 min walk

Getting around

  • Tanjung Aru Station - 9 min drive
  • AirportKota Kinabalu Intl. Airport (BKI) - 18 min drive

About this property

Promenade Service Apartments

Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Centre Point
This smoke-free hotel features self parking, conference space, and dry cleaning. Additionally, laundry facilities, tour/ticket assistance, and a banquet hall are onsite. All 133 rooms provide free WiFi, electric kettles, and cable TV. Other amenities available to guests include free bottled water, showers, and phones.
Promenade Service Apartments offers 133 air-conditioned accommodations with complimentary bottled water. Cable television is provided.

Bathrooms include showers. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Conference space

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Shower
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:00 AM
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at Promenade Service Apartments and receive a full refund?
Yes, Promenade Service Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Service Apartments cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Promenade Service Apartments?
As of Jan 17, 2021, prices found for a 1-night stay for 2 adults at Promenade Service Apartments on Jan 23, 2021 start from P1,059, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Promenade Service Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Promenade Service Apartments?
Self parking is available for MYR 2.00.
What time is check-in at Promenade Service Apartments?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Promenade Service Apartments?
Check-out is at noon.
Does Promenade Service Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Promenade Service Apartments located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Warisan Square and Centre Point. Imago Shopping Mall and Kota Kinabalu Central Market are also within 15 minutes.
3.2
Rating 5 - Excellent. 53 out of 419 reviews
5 - Excellent 13%
Rating 4 - Good. 133 out of 419 reviews
4 - Good 32%
Rating 3 - Okay. 108 out of 419 reviews
3 - Okay 26%
Rating 2 - Poor. 77 out of 419 reviews
2 - Poor 18%
Rating 1 - Terrible. 48 out of 419 reviews
1 - Terrible 11%

3.1/5

Cleanliness

3.4/5

Staff & service

3.5/5

Amenities

2.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/5 Good

Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with family and small children, Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in centre town of Kota Kinabalu...
Stayed 1 night in Dec 2019

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