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Promenade Hotel Kota Kinabalu

Star Rating
4 out of 5
Photo gallery

Reviews

3.9 / 5Good
397 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Anjung Samudera
    7 min walk
  • Popular Location
    Centre Point
    8 min walk
  • Popular Location
    Kompleks Asia City
    14 min walk
  • Airport
    Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    8 min drive

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Book online or call:

1 800 1 114 2468
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Junior Suite

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Promenade Deluxe

    Room Amenities

    • Sea view
    • Sleeps 3
    More details
  • Promenade Superior Suite

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Promenade Deluxe Suite

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Executive Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Junior Suite Single Use

    Room Amenities

    • Ocean view
    • Sleeps 1
    More details
  • Superior Double or Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Promenade Deluxe Single Use

    Room Amenities

    • Sea view
    • Sleeps 1
    More details
  • Promenade Superior Suite Single Use

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Deluxe Double Room Single Use

    Room Amenities

    • Partial ocean view
    • Sleeps 1
    More details
  • Promenade Deluxe Suite Single Use

    Room Amenities

    • Ocean view
    • Sleeps 1
    More details
  • Promenade Superior

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Superior Double Room Single Use

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Deluxe Double or Twin Room

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    More details
  • Promenade Superior Single Use

    Room Amenities

    • City view
    • Sleeps 1
    More details
  • Superior Double or Twin Room (Room Only)

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Kota Kinabalu

Located by the sea, Promenade Hotel Kota Kinabalu is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, a walkable area with good airport proximity and shopping. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Lok Kawi Wildlife Park are not to be missed. Our guests appreciate the hotel's central location.

Visit our Kota Kinabalu travel guide

What's nearby

  • Popular Location
    Anjung Samudera - 7 min walk
  • Popular Location
    Centre Point - 8 min walk
  • Popular Location
    Imago Shopping Mall - 8 min walk
  • Popular Location
    Kota Kinabalu Central Market - 12 min walk
  • Popular Location
    Kompleks Asia City - 14 min walk

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Promenade Cafe – Pool-view buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner daily.
  • Dynasty Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Lobby Lounge – Bar offering fusion cuisine. Serves light fare daily.

About this property

Promenade Hotel Kota Kinabalu

4-star Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Imago Shopping Mall
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, 2 coffee shops/cafés and a snack bar/deli are on-site. All 436 rooms offer free WiFi, free minibar items and LCD TVs with satellite channels. 24-hour room service, electric kettles and free bottled water are among the other amenities available to guests.
Promenade Hotel Kota Kinabalu offers 436 forms of air-conditioned accommodation with free minibar items and a safe. LCD televisions come with satellite channels. Bathrooms include a bidet, complimentary toiletries and a hairdryer.
This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
In addition to an outdoor pool, Promenade Hotel Kota Kinabalu provides a fitness centre and a kids' pool. Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at one of the 2 coffee shops/cafés. The property also has a nearby snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
A business centre is on-site at this 4-star property. Event facilities measuring 8396 square feet (780 square metres) include conference rooms. This business-friendly hotel also offers tour or ticket assistance, concierge services and complimentary newspapers in the lobby. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Parking is available on-site at a surcharge.
Promenade Hotel Kota Kinabalu is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available on request from 7 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 105.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Property payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 50 for adults and MYR 25 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle
  • Self-parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 105.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

  • Promenade Hotel Kota Kinabalu
  • Promenade Hotel
  • Promenade Kota Kinabalu
  • Promenade Hotel Kota Kinabalu, Sabah
  • Promenade Kota Kinabalu
  • Promenade Hotel Kota Kinabalu Hotel
  • Promenade Hotel Kota Kinabalu Kota Kinabalu
  • Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 4 per day
  • Pick-up airport shuttle (surcharge) from 7 AM to 10 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 50 for adults and MYR 25 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space (8396 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby things to do

Where to eat

  • Promenade Cafe – Pool-view buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner daily.
  • Dynasty Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Lobby Lounge – Bar offering fusion cuisine. Serves light fare daily.
5 - Excellent
110
4 - Good
181
3 - Okay
63
2 - Mediocre
32
1 - Poor
11
3.9
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.7
Property condition

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, amenities, property conditions & facilities

    Was upgraded to a junior suite when room not ready. The front desk staff led by manager Alfian was efficient, polite. Disappointed by restaurant service. Ordered chicken rice at 6pm. It took more than 30 min to serve.

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Breakfast could’ve been better but all in all quite satisfied with our stay.

    Stayed 3 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    I like it near the seafood restaurant and shopping mall

    Stayed 3 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good location, nice hotel, helpful staff, near amenities.

    Stayed 4 nights in Oct 2019

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