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Promenade Hotel Kota Kinabalu

4.0 star property
Upscale waterfront hotel, a short walk to Imago Shopping Mall

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Outdoor pool, sun loungers
Exterior
Free minibar, in-room safe, desk, blackout drapes
Buffet

Reviews

7.8

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    BarBar
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
  • Popular LocationCentre Point6 min walk
  • Popular LocationImago Shopping Mall9 min walk
  • Popular LocationSuria Sabah Shopping Mall2 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)7 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

It was a good stay though quick one. highly recommended place.
Leonides
Jul 24, 2023
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Room options

View all photos for Executive Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Separate bedroom
Separate bathtub and shower
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Hair dryer
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
Private bathroom
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Minibar
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bidet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Double Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
Bathrobes
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bidet
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very Good, (1000)
The price is P5,674
P6,253 total
includes taxes & fees
Aug 25 - Aug 26
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About the neighborhood

Kota Kinabalu

Promenade Hotel Kota Kinabalu is located in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu, and is in a shopping district and on the waterfront. Travelers who have shopping on the agenda can visit Imago Shopping Mall and Suria Sabah Shopping Mall, while those looking for another kind of activity may want to check out Jesselton Point Ferry Terminal. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre.
Visit our Kota Kinabalu travel guideOpens in a new window

What's nearby

  • Centre Point - 6 min walk
  • Kompleks Asia City - 9 min walk
  • Imago Shopping Mall - 9 min walk
  • Suria Sabah Shopping Mall - 2 min drive
  • Jesselton Point Ferry Terminal - 3 min drive

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪M Club - ‬6 min walk
  • ‪Intan Cuisine, Anjung Senja - ‬6 min walk
  • ‪The Lounge - ‬6 min walk

About this property

Promenade Hotel Kota Kinabalu

Upscale hotel located in Downtown Kota Kinabalu
Close to Imago Shopping Mall, Promenade Hotel Kota Kinabalu provides an airport shuttle, a grocery/convenience store, and 2 coffee shops/cafes. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Local cuisine breakfast (surcharge), airport pick-up service (surcharge), and tour/ticket assistance
  • Wedding services, a front-desk safe, and free newspapers
  • Luggage storage, smoke-free premises, and concierge services
  • Guest reviews say good things about the overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Onsite parking available only on request

Food and drink

  • Daily local cuisine breakfast available for a fee: MYR 46 for adults and MYR 23 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dynasty Restaurant
  • Lobby Lounge
  • Promenade Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 8,396 square feet of conference space
  • Business center

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 46 for adults and MYR 23 for children
  • Airport shuttle fee: MYR 50 per vehicle
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Promenade Hotel Kota Kinabalu?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on Aug 24, 2024 start from P 4,671.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Promenade Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Kota Kinabalu?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Promenade Hotel Kota Kinabalu?

Check-out is at noon.

Does Promenade Hotel Kota Kinabalu provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 7 AM–10 PM on request. A fee of MYR 50 per vehicle applies.

Where is Promenade Hotel Kota Kinabalu located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Kota Kinabalu Esplanade and Imago Shopping Mall. Warisan Square and Plaza Wawasan are also within 10 minutes.

Promenade Hotel Kota Kinabalu Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 519 reviews" "
Rating 8 - Good. 239 out of 519 reviews" "
Rating 6 - Okay. 76 out of 519 reviews" "
Rating 4 - Poor. 41 out of 519 reviews" "
Rating 2 - Terrible. 15 out of 519 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with an excellent service. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Stayed 3 nights in Apr 2024

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness
Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Stayed 2 nights in Feb 2024

8/10 Good

Hiroaki

Stayed 3 nights in Feb 2024

8/10 Good

Yau Chun

Traveled with family
Liked: Staff & service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Stayed 6 nights in Dec 2023

8/10 Good

Joonsoo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Heng Wai

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
nearby to airport and mall
Stayed 1 night in Nov 2023

2/10 Terrible

clarissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Stayed 15 nights in Aug 2023

10/10 Excellent

Jassica Jane

Stayed 2 nights in Sep 2023

8/10 Good

Ahmad Farouk

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Spacious and comfortable room. Good location.
Stayed 3 nights in Aug 2023

8/10 Good

SHARON XUEQI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

4/10 Poor

Fida Aina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Teck

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Leonides, Manila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay though quick one. highly recommended place.
Stayed 3 nights in Jul 2023

6/10 Okay

Shield

Liked: Cleanliness, staff & service
It’s clean, the staff are friendly and nice, their facilities are quite advance, they have the touch screen switch to turn on the lights. However, some of them are not functioning, I can’t turn it on. The lights in the room are quite dim. There is only one socket at the table, it is used for the table lamp. I used it to charge my laptop then I can’t turn on the table lamp, the room will be ever dimmer.
Stayed 2 nights in Jul 2023

6/10 Okay

Shiro

Traveled with family and small children
Room needs upgrading in cleanliness. Looks old and worn. Staffs are not helpful during breakfast. They did not usher us to our table and did not clean a table for us.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room includes breakfast, comfortable beds to sleep
Big room, good aircon (8th floor), though the carpets can get some thorough cleaning, coz when you open the hotel room, there is distinct smell, which only goes away after you switch on the aircon. comfortable beds and pillows for good rest Buffet breakfast was good, but the hot coffee and tea need to be placed in two areas, the bread toaster should also be two, so that people dont que to toast their buns... chicken dishes, should be heated up.. but overall, got bread, fruits, salads, a bit of dessert, eggs station.. all good..
Stayed 2 nights in Jun 2023

6/10 Okay

Maree

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sadly this hotel did not meet our expectations. Although a pool is advertised, the pool has actually been closed for some time. The gym facilities are very run down and most machines do not work or a poorly maintained. The gym areas have obviously had lots of water issues ie. probably leaking air conditioners which makes the area damp and pungent. Staff are excellent and the breakfasts' great.
Stayed 6 nights in May 2023

8/10 Good

Hajah Zainab

Stayed 4 nights in Apr 2023

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Murray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Nice property overlooking the ocean.
Stayed 4 nights in Apr 2023

10/10 Excellent

Murray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Lovely hotel overlooking the ocean. Our suite room was spacious with a wonderful view out to sea.
Stayed 4 nights in Apr 2023

8/10 Good

Zarina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

SIM KEE

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check in was slow. No bedroom slipper. Asked for shaving kit; they gave sewing kit. The electricity supply was cut off momentarily at night. The wifi (PH10) was down from night (when power cut) till next day (mid morning)
Stayed 2 nights in Feb 2023

8/10 Good

Abdul Rahman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Situated in a peacefull stretch of them street
Stayed 1 night in Jan 2023