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Outdoor pool
Outdoor pool
Outdoor pool
Free minibar, in-room safe, desk, blackout curtains

Guest reviews

3.9 out of 5 Good
441 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationOceanus Waterfront Mall6 min walk
Popular LocationCentre Point8 min walk
Popular LocationImago Shopping Mall8 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

Choose dates to view prices

  • Promenade Deluxe Suite with Club Lounge Access

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsPromenade Deluxe Suite with Club Lounge Access
  • Promenade Deluxe single use with Club Lounge Access

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sea view
    • Sleeps 1
    • 1 Double Bed OR 1 Twin Bed
    More detailsPromenade Deluxe single use with Club Lounge Access
  • Promenade Superior with Club Lounge Access

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed OR 1 Twin Bed
    More detailsPromenade Superior with Club Lounge Access
  • Promenade Deluxe Suite single use with Club Lounge Access

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 1
    • 1 King Bed
    More detailsPromenade Deluxe Suite single use with Club Lounge Access
  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Executive Suite with Club Lounge Access

    Room amenities

    • 50 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite with Club Lounge Access
  • Deluxe Double Room Single Use

    4.1/5 guest room rating

    Room amenities

    • 29 sq m
    • Partial ocean view
    • Sleeps 1
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Double Room Single Use
  • Superior Double or Twin Room

    4.4/5 guest room rating

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Double or Twin Room
  • Promenade Deluxe with Club Lounge Access

    4.6/5 guest room rating

    Room amenities

    • 29 sq m
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 1 Twin Bed
    More detailsPromenade Deluxe with Club Lounge Access
  • Deluxe Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • 29 sq m
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Double or Twin Room
  • Superior Double Room Single Use

    4.2/5 guest room rating

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 1
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Double Room Single Use
  • Superior Double or Twin Room (Room Only)

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Double or Twin Room (Room Only)
  • Junior Suite Single Use

    Room amenities

    • 45 sq m
    • Ocean view
    • Sleeps 1
    • 1 King Bed
    More detailsJunior Suite Single Use
  • Promenade Superior single use with Club Lounge Access

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • City view
    • Sleeps 1
    • 1 Double Bed OR 1 Twin Bed
    More detailsPromenade Superior single use with Club Lounge Access
  • Promenade Superior Suite with Club Lounge Access

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPromenade Superior Suite with Club Lounge Access
  • Promenade Superior Suite single use with Club Lounge Access

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 1
    • 1 King Bed
    More detailsPromenade Superior Suite single use with Club Lounge Access

About this area

Kota Kinabalu

Located on the waterfront, Promenade Hotel Kota Kinabalu is in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, an area with good shopping. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting.
Visit our Kota Kinabalu travel guide
View in a map
Popular Location

What's nearby

  • Oceanus Waterfront Mall - 6 min walk
  • Centre Point - 8 min walk
  • Imago Shopping Mall - 8 min walk
  • Kota Kinabalu Central Market - 12 min walk
  • Kompleks Karamunsing - 18 min walk

Getting around

  • Tanjung Aru Station - 8 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Promenade Cafe – Pool-view buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner daily.
  • Dynasty Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Lobby Lounge – Bar offering fusion cuisine. Serves light fare daily, happy hour available.

About this property

Promenade Hotel Kota Kinabalu

Waterfront Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Imago Shopping Mall
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafés, a snack bar/deli and a sauna are on-site. All 446 rooms offer free WiFi, free minibar items and LCD TVs with satellite channels. 24-hour room service, electric kettles and free bottled water are among the other amenities available to guests.
Promenade Hotel Kota Kinabalu offers 446 forms of air-conditioned accommodation with free minibar items and a safe. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 4 per day
  • Pick-up airport shuttle (surcharge) from 7 AM to 10 PM
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10 AM: MYR 18 for adults and MYR 18 for children
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 2 meeting rooms
  • Business centre
  • Conference space (8396 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

See similar properties

Policies

Check-in

Check-in between 2 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 12 October 2020 to 26 October 2020 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.00 per day.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: MYR 18 for adults and MYR 18 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle
  • Self-parking fee: MYR 4 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 55.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Hotel Kota Kinabalu
Promenade Hotel
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at Promenade Hotel Kota Kinabalu and receive a full refund?
Yes, Promenade Hotel Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Hotel Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
Is Promenade Hotel Kota Kinabalu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Promenade Hotel Kota Kinabalu?
Self-parking is available for MYR 4 per day.
What time is check-in at Promenade Hotel Kota Kinabalu?
Check-in is from 2 PM to anytime.
What time is check-out at Promenade Hotel Kota Kinabalu?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Promenade Hotel Kota Kinabalu provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of MYR 50 per vehicle applies.
Where is Promenade Hotel Kota Kinabalu located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Warisan Square, Imago Shopping Mall and Centre Point. Kota Kinabalu Central Market and Gaya Street Sunday Market are also within 1 mile (2 km).
3.9
Good
5 - Excellent
121
4 - Good
209
3 - Okay
65
2 - Poor
34
1 - Terrible
12

3.9/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Limited choice of breakfast. Staying for 10 nights but was given connecting room. Housekeeping is good.
Stayed 10 nights in Sep 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bath tower have stain, need to change new.
Stayed 4 nights in Jul 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities
convince location, clean and good for business traveler
Stayed 3 nights in Jul 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The cleanliness..the location..the precautions that was taken due to covid 19 pandemic..and the quick checkin..
Stayed 2 nights in Jun 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities
Fast check-in and fast check-out.
Stayed 1 night in Feb 2020

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