No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000
Explore the area
Oceanus Waterfront Mall6 min walk
Imago Shopping Mall9 min walk
KK Plaza11 min walk
Kota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive
Room options
About this area
Kota Kinabalu
Located on the waterfront, Promenade Hotel Kota Kinabalu is in Downtown Kota Kinabalu, a neighborhood in Kota Kinabalu with good shopping. KK Esplanade and Sapi Island reflect the area's natural beauty and area attractions include Sedco Square and Downbelow Adventure Centre. Looking to enjoy an event or a game while in town? See what's happening at Likas Stadium or Sabah Indoor Climbing Centre.
Consider a stay at Promenade Hotel Kota Kinabalu and take advantage of an airport shuttle, a grocery/convenience store, and 2 coffee shops/cafes. Treat yourself to a manicure/pedicure or other spa services. Enjoy fusion cuisine and happy hour at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
Local cuisine breakfast (surcharge), an elevator, and 2 meeting rooms
Free newspapers, concierge services, and smoke-free premises
A 24-hour front desk, tour/ticket assistance, and wedding services
Guest reviews say good things about the helpful staff, proximity to shopping, and overall condition
Room features
All 446 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
Bathrooms with bidets and free toiletries
LCD TVs with satellite channels
Electric kettles, daily housekeeping, and desks
Languages
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Airport pick-up shuttle (surcharge) from 7:00 AM to 10:00 PM on request
Food and drink
Daily local cuisine breakfast available for a fee: MYR 46 for adults and MYR 23 for children
2 coffee shops/cafes
2 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
Dynasty Restaurant
Lobby Lounge
Promenade Cafe
Things to do
Gym
Sauna
Family friendly
Grocery/convenience store
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Wedding services
Business services
2 meeting rooms
8,396 square feet of conference space
Business center
Outdoors
On the waterfront
Spa
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: MYR 46 for adults and MYR 23 for children (approximately)
Airport shuttle fee: MYR 50 per vehicle
Rollaway bed fee: MYR 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu
Frequently asked questions
Is Promenade Hotel Kota Kinabalu pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Promenade Hotel Kota Kinabalu?
As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Promenade Hotel Kota Kinabalu on Jan 31, 2023 start from P 3,830.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Promenade Hotel Kota Kinabalu?
Check-in is from 2 PM - anytime.
What time is check-out at Promenade Hotel Kota Kinabalu?
Check-out is at noon.
Does Promenade Hotel Kota Kinabalu provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs 7 AM–10 PM on request. A fee of MYR 50 per vehicle applies.
Where is Promenade Hotel Kota Kinabalu located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Warisan Square, Plaza Wawasan, and Oceanus Waterfront Mall. Centre Point and Anjung Samudera are also within 10 minutes.
Can I cancel my reservation for free at Promenade Hotel Kota Kinabalu and receive a full refund?
Yes, Promenade Hotel Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Hotel Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
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Arrived after checkin time but was told rooms werent ready..They had to move us to different floors different from what we booked (connecting). Both rooms fridge not working, one acond was on super cold and cannot be adjusted and one safe was faulty. These were reported on day 1, 2 and 3 but noone came to do anything. Fortunately we had a parking space given so thats a big thanks. On checkin day, the lady who was doing the checkin was not very friendly but fortunately her partner helped us out. Breakfast was good and staff there were very friendly and helpful. Overall I was pretty disappointed as I have stayed there pre Covid and was then impressed but not now.
Lol. Promenade Hotel never disappoint. I have stayed there numerous times.
MUHAMMAD AZLAN
8/10 Good
John
Jan 2, 2023
Liked: Cleanliness, staff & service, amenities
Very nice stay. Carpets are dated and needs thorough cleaning or replacing. Breakfast was good, but the staff was too eager to clear the tables, even when I had a full plate of food as I went to refill my coffee
The staff were friendly and professional. The restaurants were great. The location was excellent near to a huge shopping mall in the newer part of Kota Kinabalu and close to the seashore.