Ratings based on 11 Verified Reviews
4.5 Room cleanliness
4.0 Service & staff
4.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2023
Need to improve on the cleanliness of the kitchen. Inspect the kitchen utensils, the water filter is leaking, the dish soup is non-existent, the drying rack left in the kitchen cupboard to house insects, the living room sofa leather was teared apart.
The amenities advertised includes water bottles, but when asked for it from the staff on site, it’s not provided as complimentary. The bedroom door cannot be locked for some room, there’s stain on every bed and bedsheets.
Overall the 3 bedroom unit was ok for a family staycation for a night, there’s hot water to shower with, a good bed to sleep on.
by A verified traveler
Posted 23 Feb 2020
Amazing views
Comment from Hotel Management
3 Mar 2020 by Kokol, Hotel Management
Thank you and glad that you enjoy
by A verified traveler
Posted 2 Sep 2019
Ok no problem
Comment from Hotel Management
5 Sep 2019 by Kokol Heights, Hotel Management
Thank you for choosing us on your staycation.
by A verified traveler
Posted 4 May 2019
Comment from Hotel Management
4 May 2019 by Kokol Heights, Hotel Management
Glad having you at our resort. Hope you have a great staycation. Looking forwards your return soon.
by A verified traveler from Kota Kinabalu
Posted 18 Mar 2019
Private place... it is quiet when we were there.. The staffs are exceptionally helpful.. Even thou there is not enough utensils but they right away lend it over to us...
Comment from Hotel Management
5 Apr 2019 by Kokol Heights, Hotel Management
Dear Judith,
Thank you for your valuable feedbacks. Great that you enjoy your holidays at our resort. Looking forwards your next staycation with us.
by A verified traveler from Brunei
Posted 25 Feb 2019
No wifi
Tidak disediakan minuman paket untuk minum panas
Water filter dispenser tiada air
Comment from Hotel Management
1 Mar 2019 by Kokol Heights, Hotel Management
Dear guest,
Mohon maaf atas kesukaran wifi tersebut. Ini adalah kerana tiada land line sampai ke kawasan tersebut.
by A verified traveler from Kota Kinabalu
Posted 28 Dec 2018
Definitely a suitable place for a 2 days 1 night retreat. Very prompt reply to any inquiries too.
Comment from Hotel Management
2 Jan 2019 by Quinne, Hotel Management
Thank you for choosing us for your stay. We looking forward serving you again soon.
by A verified traveler
Posted 13 Dec 2018
Comment from Hotel Management
19 Dec 2018 by Kokol Heights Villa, Hotel Management
Thank you for choosing Kokol Heights Villa for your holiday. Hope you had an enjoyable stay.
Recommended
for Everyoneby A verified traveler
Posted 13 Sep 2018
Comment from Hotel Management
2 Jan 2019 by Kokol Heights, Hotel Management
Is great having you check in to our place. Looking forwards your return visit soon.
by A verified traveler
Posted 3 Jan 2019 on Hotels
Comment from Hotel Management
4 Jan 2019 by Quinne, Hotel Management
Thank you for choosing us for your stay. Looking forwards your return visit
