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Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Guest reviews

4.1/5 Very Good
1,000 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationKK Esplanade1 min walk
Popular LocationSuria Sabah Shopping Mall4 min walk
Popular LocationWisma Merdeka4 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)16 min drive

Choose dates to view prices

  • Room, 1 King Bed, Sea View

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Sea View
  • Room, 2 Single Beds, Sea View

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Single Beds, Sea View
  • Club Room, 1 King Bed

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Club Room, 2 Single Beds

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Single Beds
  • Room, 1 King Bed

    Room amenities

    • 46 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Single Beds

    Room amenities

    • 46 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Single Beds
  • Club Room, 1 King Bed, Sea View

    Room amenities

    • 46 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Sea View
  • Club Room, 2 Single Beds, Sea View

    Room amenities

    • 46 sq m
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Single Beds, Sea View
  • Regency, Executive Suite

    Room amenities

    • 93 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsRegency, Executive Suite
  • Regency, Suite

    Room amenities

    • 89 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRegency, Suite
  • Room, 1 King Bed, City View

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View
  • Room, 2 Single Beds, City View

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Single Beds, City View

About this area

Kota Kinabalu

Located in Kota Kinabalu's Downtown Kota Kinabalu neighbourhood, Hyatt Regency Kinabalu is in the city centre and on the waterfront. Wisma Merdeka and Suria Sabah Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KK Esplanade and Signal Hill Observatory Platform. Travelling with kids? Don't miss Anjung Samudera. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's central location.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • KK Esplanade - 1 min walk
  • KK Plaza - 4 min walk
  • Suria Sabah Shopping Mall - 4 min walk
  • Wisma Merdeka - 4 min walk
  • Gaya Street Sunday Market - 4 min walk

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive

Restaurants

  • Where to eat
  • Tanjung Ria Kitchen – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Mosaic – Serves lunch and dinner daily.
  • Nagisa Japanese – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • The Lounge – Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

Hyatt Regency Kinabalu

Family-friendly Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Suria Sabah Shopping Mall
This hotel features 3 restaurants, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site. All 288 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Rainfall showerheads, coffee/tea makers and free bottled water are among the other amenities available to guests.
Hyatt Regency Kinabalu offers 288 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 10.00 per stay

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 80 per person
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 6 meeting rooms

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 110.0 per night.
Free cots (infant beds)

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)
  • Self-parking fee: MYR 10.00 per stay
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Kinabalu and receive a full refund?
Yes, Hyatt Regency Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for MYR 10.00 per stay.
What time is check-in at Hyatt Regency Kinabalu?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
This family-friendly Kota Kinabalu hotel is located on the waterfront, just steps away from KK Esplanade and Wisma Merdeka. Suria Sabah Shopping Mall and Gaya Street Sunday Market are also within 5 minutes.

Guest reviews

Overall score and ratings for Hyatt Regency Kinabalu

4.1
Very Good
5 - Excellent
407
4 - Good
406
3 - Okay
117
2 - Mediocre
48
1 - Poor
22
4.2
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.0
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    3/5

      Property pretty old.

      Stayed 1 night in Feb 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Feb 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      This hotel have beautiful ocean view,is close to shopping center and eateries...Staff are friendly and helpful...

      Stayed 2 nights in Feb 2020

      3/5

      • Disliked: Property conditions & facilities
      Borneo Adventure - KK stopover

      Stopover on the way to the Borneo Rainforest at Danum. Hotel was adequate although everywhere and everything looked in need of a refresh. Breakfast was disappointing based on options we have had at similar hotels on our travels. Having a wedding at the pool/pool bar made relaxing early evening on our second day impossible without being intrusive on the wedding itself. People were however amiable and helpful at all times.

      Stayed 1 night in Feb 2020