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Overview of Hyatt Regency Kinabalu

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Featured Image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationKota Kinabalu Waterfront1 min walk
    Popular LocationSuria Sabah Shopping Mall4 min walk
    Popular LocationGaya Street Sunday Market4 min walk
    AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)17 min drive
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  • Room, 2 Twin Beds, City View

    3.9/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, City View
  • Club Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Room, 2 Twin Beds

    4.3/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds
  • Club Room, 1 King Bed, Sea View

    4.6/5 guest room rating

    Room amenities

    • 46 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Sea View
  • Room, 1 King Bed, City View

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View
  • Room, 2 Twin Beds, Sea View

    3.9/5 guest room rating

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Sea View
  • Club Room, 2 Twin Beds, Sea View

    Room amenities

    • 46 sq m
    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds, Sea View
  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 46 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Club Room, 2 Twin Beds

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsClub Room, 2 Twin Beds
  • Regency, Executive Suite

    Room amenities

    • 93 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsRegency, Executive Suite
  • Regency, Suite

    Room amenities

    • 89 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRegency, Suite
  • Room, 1 King Bed, Sea View

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Sea View

About this area

Kota Kinabalu

Located in Kota Kinabalu's Downtown Kota Kinabalu neighborhood, Hyatt Regency Kinabalu is in the city center and on the waterfront. Wisma Merdeka and Suria Sabah Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KK Esplanade and Signal Hill Observatory Platform. Traveling with kids? Don't miss Anjung Samudera. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Visit our Kota Kinabalu travel guide
Popular Location

What's nearby

  • Kota Kinabalu Waterfront - 1 min walk
  • KK Plaza - 4 min walk
  • Suria Sabah Shopping Mall - 4 min walk
  • Gaya Street Sunday Market - 4 min walk
  • Kota Kinabalu Central Market - 6 min walk

Getting around

  • Tanjung Aru Station - 8 min drive
  • AirportKota Kinabalu Intl. Airport (BKI) - 17 min drive

Restaurants

  • Tanjung Ria Kitchen – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Mosaic – Serves lunch and dinner daily.
  • Nagisa Japanese – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • The Lounge – Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Shenanigan's Fun Pub – Open on select days, happy hour available.

About this property

Hyatt Regency Kinabalu

Family-friendly Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Suria Sabah Shopping Mall
This hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. All 288 rooms offer free WiFi, 24-hour room service, and LCD TVs with cable channels. Rainfall showerheads, coffee makers, and free bottled water are among the other amenities available to guests.
Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: MYR 10 per stay

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 per person
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 6 meeting rooms

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from October 22 2020 to November 15 2020 (dates subject to change).
The following facilities or services will be unavailable from October 7 2020 to October 16 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 110.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 65 per person (approximately)
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Kinabalu and receive a full refund?
Yes, Hyatt Regency Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Regency Kinabalu have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hyatt Regency Kinabalu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Kinabalu?
Self parking is available for MYR 10 per stay.
What time is check-in at Hyatt Regency Kinabalu?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hyatt Regency Kinabalu?
Check-out is at noon.
Where is Hyatt Regency Kinabalu located?
This family-friendly Kota Kinabalu hotel is located on the waterfront, just steps from KK Esplanade and Wisma Merdeka. Suria Sabah Shopping Mall and Gaya Street Sunday Market are also within 5 minutes.
4.1
Very Good
5 - Excellent
407
4 - Good
405
3 - Okay
117
2 - Poor
48
1 - Terrible
22

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Mar 2020

3/5 Okay

Business traveler, Traveled with family
Property pretty old.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel have beautiful ocean view,is close to shopping center and eateries...Staff are friendly and helpful...
Stayed 2 nights in Feb 2020

3/5 Okay

Sad face IconDisliked: Property conditions & facilities
Borneo Adventure - KK stopover
Stopover on the way to the Borneo Rainforest at Danum. Hotel was adequate although everywhere and everything looked in need of a refresh. Breakfast was disappointing based on options we have had at similar hotels on our travels. Having a wedding at the pool/pool bar made relaxing early evening on our second day impossible without being intrusive on the wedding itself. People were however amiable and helpful at all times.
Stayed 1 night in Feb 2020

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