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We had an extended stay here at The Pacific Sutera Hotel - 9 days visiting family in KK. The hotel in it's hey-day was the pride of KK, and in many ways nothing has changed, and that's the problem. The decor is showing its 20year age, and the whole hotel is in dire need of a complete revamp. From ...
My partner and I stayed for 3 nights. Gorgeous room and housekeeping was 5 star. The guided walk was entertaining and there was a good variety of sea life ( including stingray!) that made snorkeling fun. However F&B staff needs to be trained more. When I asked for some cut fruit ( none on buffet ...
Booked 2 condos. 1 condo was clean and nice but the other was dirty with stained moldy bed sheets, the water pressure was low and the toilet door broken.
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