5/5 Excellent
Verified traveler
Mar 5, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Gaya Island Resort
Photo gallery for Gaya Island Resort
Overview of Gaya Island Resort
Gaya Island Resort
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Malohom Bay, Pulau Gaya, Tunku Abdul Rahman Park, Gaya Island, Sabah, 88000
Explore the area
- Tunku Abdul Rahman Park4 min walk
Choose dates to view prices
About this area
Gaya Island
Located in Gaya Island, Gaya Island Resort is on the beach. Local points of interest include Tunku Abdul Rahman Park. Take an opportunity to explore the area for water adventures such as kayaking and other activities like golfing. Guests appreciate the resort's quiet location.
View in a map
What's nearby
- Tunku Abdul Rahman Park - 4 min walk
Restaurants
- Feast Village – Serves breakfast, lunch, and dinner. Kids' menu available.
- Fishermans Cove – Restaurant offering seafood. Serves dinner. Reservations required.
- Pool Bar and Lounge – Poolside family restaurant. Serves lunch and dinner. Kids' menu available.
- Tavajun Bay – Beachfront restaurant. Serves lunch. Kids' menu available.
- Omakase – Restaurant offering Japanese cuisine. Serves dinner.
About this property
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Roundtrip airport shuttle (surcharge) from 7:30 AM - 9:30 PM
- Airport shuttle on request
Food and drink
- 1 restaurant
- 1 beach bar, 1 poolside bar and 1 bar
Things to do
- 24-hour fitness center
- Full-service spa
- Outdoor pool
- Snorkeling
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- Free cribs/infant beds
- Laundry facilities
- Outdoor pool
- Soundproofed rooms
Conveniences
- Free newspapers in lobby
- Gift shop/newsstand
- Library
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
Outdoors
- Beachfront location
- Garden
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- Couples treatment room(s)
- Massage - deep-tissue
- Massage - hot stone
- Massage - Swedish
- Massage - Thai
- Massage/treatment rooms
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator (single level property)
- Upper floors accessible by stairs only
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Ceiling fan
- Free cribs/infant beds
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 40-inch LED TV
- Satellite channels
Food and drink
- Electric kettle
- Free bottled water
- Minibar
Outdoor space
- Balcony
More
- Desk
- Iron/ironing board
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Gaya Island
Hotel resort
Free WiFi
Guest rating 4+
Family friendly
Air conditioned
5 star
Policies
Check-in
Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The check-in location differs from the property location; to check in, go to Gaya Lounge, Jesselton Point Jetty
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 8 AM; 10 AM; Noon; 2 PM; 4 PM; 6 PM; 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 9 AM; 11 AM; 1 PM; 3 PM; 5 PM; 6:30 PM; and 9:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charter are MYR 500 between 7 AM-9 PM, and MYR 700 between 9 PM-7 AM.
Renovations and closures
This property is closed from July 1 2020 to August 31 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
- Destination fee: MYR 30 per person, per night
- Boat transfer per adult: MYR 160 (roundtrip)
- Boat transfer per child: MYR 80 (roundtrip)
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: MYR 140 per vehicle (one-way)
- Airport shuttle fee per child: MYR 0 (one-way), (up to 2 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Gaya Island Resort
Resort Gaya Island
Gaya Island Resort Malaysia/Pulau Gaya
Gaya MalaysiaPulau Gaya
Gaya Island Resort Resort
Gaya Island Resort Gaya Island
Gaya Island Resort Resort Gaya Island
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.5/5
Staff & service
4.5/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Yen Ying
Traveled with family
Jan 28, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gaya Island Retreat
Stayed 2 nights in Jan 2020
2/5 Poor
Verified traveler
Traveled with partner
Jan 9, 2020
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
4/5 Good
Verified traveler
Traveled with partner
Jan 8, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
5/5 Excellent
Verified traveler
Jan 6, 2020
Stayed 3 nights in Dec 2019