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On the beach, snorkelling, beach bar
On the beach, snorkelling, beach bar
On the beach, snorkelling, beach bar
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

4.4 out of 5 Excellent
424 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

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About this area

Gaya Island

Located in Gaya Island, Gaya Island Resort is on the beach. Local points of interest include Tunku Abdul Rahman Park. Take the opportunity to explore the area for water adventures such as kayaking and other activities like golfing. Guests appreciate the resort's quiet location.
Visit our Gaya Island travel guide
View in a map

Restaurants

  • Where to eat
  • Feast Village – Serves breakfast, lunch and dinner. Kids' menu available.
  • Fishermans Cove – Restaurant offering seafood. Serves dinner. Reservations required.
  • Pool Bar and Lounge – Poolside family restaurant. Serves lunch and dinner. Kids' menu available.
  • Tavajun Bay – Beachfront restaurant. Serves lunch. Kids' menu available.

About this property

Gaya Island Resort

5-star beach resort with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Gaya Island Resort's full-service spa. All 121 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, minibars and LED TVs.
Gaya Island Resort offers 121 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Gaya Island resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.

The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Snorkelling
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to Gaya Lounge, Jesselton Point Jetty
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 8 AM; 10 AM; Noon; 2 PM; 4 PM; 6 PM; 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 9 AM; 11 AM; 1 PM; 3 PM; 5 PM; 6:30 PM; and 9:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charter are MYR 500 between 7 AM-9 PM, and MYR 700 between 9 PM-7 AM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Destination fee: MYR 30 per person, per night.
  • Boat transfer per adult: MYR 160 (roundtrip)
  • Boat transfer per child: MYR 80 (roundtrip)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 140 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 0 (one-way), (up to 2 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Gaya Island Resort
Gaya Island Resort Resort
Gaya Island Resort Gaya Island
Gaya Island Resort Resort Gaya Island

Frequently asked questions

Can I cancel my reservation for free at Gaya Island Resort and receive a full refund?
Yes, Gaya Island Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Gaya Island Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Gaya Island Resort have a pool?
Yes, this property has an outdoor pool.
Is Gaya Island Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Gaya Island Resort?
This resort doesn't offer parking.
What time is check-in at Gaya Island Resort?
Check-in is from 3:00 PM to 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Gaya Island Resort?
Checkout is at 11:00 AM.
Does Gaya Island Resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 140 per vehicle, one-way, applies.
Where is Gaya Island Resort located?
Nestled on the beach, this Gaya Island resort is 0.2 mi (0.3 km) from Tunku Abdul Rahman Park.
4.4
Excellent
5 - Excellent
234
4 - Good
141
3 - Okay
33
2 - Poor
10
1 - Terrible
6

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gaya Island Retreat
My family and I stayed at GIR for 2 nights and had a great time. The rooms were enormous (complete with separate areas for walk in robes, bathtub, shower, toilet). Room amenities were excellent, with bug spray and ointment for insect bites. Our rooms had fantastic views across the sea to Mt Kinabalu, beautiful to watch the sunrise every morning. The staff were all very friendly and attentive to our needs. We will absolutely be back again. Thank your GIR for a great time!
Stayed 2 nights in Jan 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Each room has a bath tub but there were less hot water in the evening. Even after water filled, many aunts was floating.
Stayed 1 night in Dec 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
suggest book activity or dinner reservation early, before arrive as not many slots
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved almost everything. The property and rooms were spectacular. pool was beautiful and the food was fantastic. The only thing I didn't absolutely love - mattress softness, having to rent watersports equipment rather than it being included
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. A very relaxing island escape.
Stayed 3 nights in Dec 2019

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