Ratings based on 59 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2019
location is okey. hotel room is a bit small
Comment from Hotel Management
19 Nov 2019 by De Galleria Hotel, Hotel Management
Thank You for staying with us.We will try our best to improve more in the future.
by A verified traveler
Posted 28 Oct 2019
Easy to find parking.
Comment from Hotel Management
29 Oct 2019 by De Galleria Hotel, Hotel Management
thank you for staying with us.
by A verified traveler
Posted 30 Jul 2019
Overall was ok
Comment from Hotel Management
31 Jul 2019 by De Galleria Hotel, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 8 Jul 2019
good place to stay!
Comment from Hotel Management
31 Jul 2019 by De Galleria Hotel, Hotel Management
Thank you for staying with us.
by A verified traveler from SHAH ALAM
Posted 15 Jun 2019
The cleanliness is 5 star.
Comment from Hotel Management
19 Jun 2019 by ,lee, Hotel Management
Thank you for your goof feedback. we will try our very best to keep as clean as possible.
Once again thank you
by A verified traveler from Kuching
Posted 6 May 2019
什么都还好，就是网络不给力，收不到信号，wifi也不给力。。我是住的4楼。。
Comment from Hotel Management
9 May 2019 by De Galleria Hotel, Hotel Management
Thank you for staying with us. We will try our best to improve more in the future. We appreciated your feedback.
by A verified traveler
Bad WiFi
Posted 12 Nov 2018 on HotelsThe room was fine, small but clean. However the WiFi on the 5th floor was not good, just not working at all for most of the stay. we had to ask for them to reboot it twice before we were able to use it and then it was still not great.
Other than that the hotel was nice and in a good location.
Comment from Hotel Management
14 Nov 2018 by De Galleria Hotel, Hotel Management
First of all, we would like to apologize regarding for the above matter and we will improve the problem for the future time. Thank you for staying with us. We appreciated your feedback.
by A verified traveler
Not Bad
Posted 29 Sep 2018 on HotelsComment from Hotel Management
3 Oct 2018 by Lee, Hotel Management
Thank you for staying with us. Please come again in near future.
by A verified traveler from selangor
Posted 9 Aug 2018
Comment from Hotel Management
16 Aug 2018 by Lee, Hotel Management
Thank you for staying with us
by A verified traveler
Hotel near to night markets and shops.
Posted 19 Jun 2018My experiences quite dissapointing as room 403 given to me was indeed a nightmare...Aircon was totally not function very well...Room 403 aircon was never been serviced for the last two years and had requested to changed room.c
Comment from Hotel Management
30 Jun 2018 by Lee, Hotel Management
we are regretful and sincerely apologies for your less than positive experience with your stay at our hotel. We will continue to improve to do our best in the future. Our customer satisfaction is our number one priority and we apologies for the momentary drop in our service. We hope that u can give us another chance in the future and continue stay with us. Thank you
