Ratings based on 220 Verified Reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 25 Nov 2023
Staff unhelpful - no luggage help for older couple. Cafe closed on arrival; we were given the impression that it was closed permanently but we were surprised to find it open when checking-out without breakfast! Corridors smelt musty.
3 out of 5
by A verified traveler from Redding

Posted 15 Nov 2023
Firstly, if you read that this hotel has a free shuttle from the airport, don’t believe it (like I did before I booked based on it). There is no shuttle and this is false advertising. Secondly, if you write to them via Expedía, other than them telling you there is no shuttle, you won’t get any response to questions about taxis or any other forms of transport to get there. I tried three times with no reply. My advice is to download the Grab app (I read they took over Uber here) then use it with airport wifi when you arrive. I did and it worked perfectly (and the fare is about US$1 so a good tip in cash is well in order). As for the hotel itself, the rooms are clean and modern so don’t be put off by the corridors to them. The pool area on the roof is quite nice (although the bar there is closed since covid) but there is nowhere to sit and if just one family with kids is there it’s not really worth staying around other than just to dip. I didn’t get to sample the breakfast as my flight (at 8.30am so not ridiculously early) meant I had to leave before it commenced. All in all, if you need a hotel for one night to make a connection next morning, this place will certainly do the trick.
1 out of 5
by A verified traveler

Cheap hotel, poor service

Posted 30 Sep 2023 on Hotels
So unfriendly and no information. Pool open but bar not, said could get breakfast, banner up but no activity. When checking in was told I had a free upgrade, then they in Malaysian changed their mind. Disappointed mis-informed. Room tired. No information given less room number and card. Cheap hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2020 on Hotels
4 out of 5
by A verified traveler

Worth to stay

Posted 2 Jan 2020 on Hotels
Staffs are helpful and nice! Nice rooftop swimming pool and bar next to it.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Posted 29 Oct 2019
This is a great place to stay.close to town.
5 out of 5
by A verified traveler

Highly recommend

Posted 4 Oct 2019 on Hotels
Perfect for overnight stay. Late arrival and early flight departure. Close to the airport. Clean and spacious room. We stayed two times on this trip. Would stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2019 on Hotels
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