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Casuarina Hotel

Photo gallery for Casuarina Hotel

Featured Image
Minibar, in-room safe, desk, rollaway beds
Minibar, in-room safe, desk, rollaway beds
Room Amenity
Minibar, in-room safe, desk, rollaway beds

Overview of Casuarina Hotel

Casuarina Hotel

3 out of 5
Guests rated this property 2.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Lorong Ikan Lais, Jalan Mat Salleh, Tanjung Aru, Kota Kinabalu, Sabah, 88100

Explore the area

  • Popular LocationTanjung Aru Perdana Park2 min walk
  • Popular LocationSabah State Mosque8 min drive
  • Popular LocationSutera Harbour8 min drive
  • AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)13 min drive

Choose dates to view prices

About this area

Kota Kinabalu

Casuarina Hotel is located in Kota Kinabalu's Tanjung Aru neighborhood, an area with good airport proximity. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Tunku Abdul Rahman Park and Anjung Samudera are also worth visiting.

What's nearby

  • Tanjung Aru Perdana Park - 2 min walk
  • Sabah State Mosque - 8 min drive
  • Sutera Harbour - 8 min drive
  • Sabah State Museum - 8 min drive
  • Imago Shopping Mall - 10 min drive

Getting around

  • Tanjung Aru Station - 6 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 13 min drive

About this property

Casuarina Hotel

3-star Kota Kinabalu hotel in Tanjung Aru with free parking
This hotel features a restaurant, a coffee shop/café, and dry cleaning. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance. All 44 rooms offer free WiFi, balconies or patios, and flat-screen TVs with satellite channels. Guests will also find minibars, room service, and coffee makers.
Casuarina Hotel offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip airport shuttle during limited hours
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • Room service available

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Garden

More

  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer (on request)
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Casuarina Hotel Kota Kinabalu
Casuarina Hotel
Casuarina Kota Kinabalu
Casuarina Hotel Hotel
Casuarina Hotel Kota Kinabalu
Casuarina Hotel Hotel Kota Kinabalu

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 7 out of 73 reviews
5 - Excellent 10%
Rating 4 - Good. 20 out of 73 reviews
4 - Good 27%
Rating 3 - Okay. 30 out of 73 reviews
3 - Okay 41%
Rating 2 - Poor. 11 out of 73 reviews
2 - Poor 15%
Rating 1 - Terrible. 5 out of 73 reviews
1 - Terrible 7%

2.9/5

Cleanliness

3.3/5

Staff & service

2.9/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Free shuttle to airport
Newish hotel with restaurant but not much nearby apart from the beach. The restaurant offered little choice for dinner but breakfast was eggs, baked beans and toast. The shower was good but there could have been more storage space in the bathroom. There was a balcony but it was of little use. The mattress on the bed squeaked every time someone moved. The good thing was the free shuttle to the airport in the morning which was the main reason I booked the hotel.
Stayed 1 night in Aug 2019

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Fair hotel
Not a brandnew hotel. Seriously this hotel needs a MAJOR renovation to sustain. Room is big with fair cleanliness and facility. Breakfast was provided eventhough it was not a buffet.
Stayed 3 nights in Apr 2019

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is not muslim friendly since there is no water hose in the toilet.
Stayed 1 night in Mar 2019

2/5 Poor

Disliked: Property conditions & facilities
1. Toilet plusher doesn’t work properly ( have to do some maintenance ) 2. Door to the room corridor is unsafe, there is no locker@ broken ( have to check and do maintenance on the spots for safety ). 3. No shower for cleaning @ wash after toilet ( should be provided).
Stayed 2 nights in Mar 2019

4/5 Good

Liked: Cleanliness
Not very modern but Ok facility in walking distance to the beach. Average friendly staff but very good room cleaning.
Stayed 7 nights in Dec 2018