Ratings based on 134 Verified Reviews
2.8 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2024
Comment from Hotel Management
3 Feb 2024 by Le Moses, Hotel Management
Dear Valued Guest, Vincent Gabriel,Thank you so much for this review, we really appreciate for being one of our valued guests, we looking forward to hosting you again soon at Tune Hotel Kota Bharu City Centre.Thank you. Best regards, Le MosesHotel Manager
by A verified traveler
Good place
Posted 23 Dec 2023 on HotelsConvenient location but cleaniless and maintenance of the room has room for improvement.
Comment from Hotel Management
3 Feb 2024 by Le Moses, Hotel Management
Dear Valued Guest,We appreciated and Thank you so much for this review, we really appreciate for being one of our valued guests. Feedback from our guests is valuable as it helps us improve for future visits. Your comments will be discussed with housekeeping to ensure attentive cleaning is performed in all rooms. We always encourage guests to notify us of anything they may need so we have the chance to make it right. We sincerely hope that you will give another chance to restore faith in Tune Hotel Kota Bharu City Centre and our hospitality.Thank you. Kind regards, Le MosesHotel Manager
by A verified traveler
Posted 28 Oct 2023
very convenient, easy to look for food and shopping mall is nearby
Comment from Hotel Management
1 Nov 2023 by Le Moses, Hotel Management
Dear Valued Guest, Siti Salmor,Thank you so much for this review, we really appreciate for being one of our valued guests, we looking forward to hosting you again soon at Tune Hotel Kota Bharu City Centre.Thank you. Best regards, Le MosesHotel Manager
by A verified traveler
Posted 3 Jul 2023 on Hotels
Comment from Hotel Management
5 Jul 2023 by Moses, Hotel Management
Dear Valued Guest, Mr Anthony,Thank you so much for this review, we really appreciate for being one of our valued guests, we looking forward to hosting you again soon at Tune Hotel Kota Bharu City Centre.Thank you. Best regards, Le MosesHotel Manager
by A verified traveler
Posted 14 Mar 2023
no kittle no cup provide.
Comment from Hotel Management
14 Mar 2023 by Le Moses, Hotel Management
Dear Valued Guest, Keok,We appreciated and Thank you so much for this review, we really appreciate for being one of our valued guests, we do take pride in catering to our guests' needs the best way we can. It is our core proposition is to offer a great night's sleep at great price. All Tune Hotels feature space-efficient, streamlined rooms focusing on high-quality bacis. We are please to inform you that we provided electronic boiling kettles upon requests. Ironing facilities are provided at every alternate floor .We hope that this will not defer you from visiting us again and we are looking forward to your next visit.Thank you. Best regards, Le MosesHotel Manager
by A verified traveler
Posted 6 Apr 2021
Close to a shopping mall, easy to get food and drinks
Comment from Hotel Management
28 May 2021 by Moses, Hotel Management
Dear Valued Guest,
Thank you for taking the time to share your experience with us. We're so happy to hear that you had a good stay with us. Our team will be delighted to hear that they were able to make your stay a great one. We look forward to welcoming you back.
Thank You
Best regards,
Le Moses
Hotel Manager Tune Hotel KBCC
by A verified traveler
Bad place
Posted 13 Jan 2021 on HotelsThere not free parking the room so small and smell bad
Comment from Hotel Management
17 Jan 2021 by Le Moses, Hotel Management
Dear Guest, Sharifah,
Thank you for taking the time to share your feedback with us. We are sorry to hear that our parking provision did not meet your expectation. We just currently upgrade these facilities.
We did provide parking but we only have limited spaces. Guests may park at KBCC Car Park which is located just beside our hotel. Guest will be 1st come 1st serve basis due to we only have limited parking spaces.
Hence,we are sorry to hear that our room size did not meet with your expectation too.
Information about each room including room size is outlined in the room description provided on our webpage and booking engines prior to reservation. In our effort to provide you with comfort and convenience at an unbeatable price, we hope we are able to make it up to you in other aspects of your stay.
But please be assured that your feedback has been duly noted as our team continues to strive to provide you with comfort and convenience at an unbeatable price. We hope to welcome you back to our hotel soon.
Thank you.
Regards,
Le Moses | Hotel Manager
by A verified traveler
Posted 21 Aug 2020 on Hotels
by A verified traveler
Posted 4 Feb 2020
by A verified traveler from PJ
Posted 2 Nov 2019
The property front desk was friendly, however the condition of the room was quite bad. Although the window has been fully closed, you can still hear the car passing by clearly.
Comment from Hotel Management
6 Nov 2019 by Moses, Hotel Management
Dear Guest, Nicholas,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We apologize for the inconvenience cause during your stay. We could place you at the room which facing to the Mall to avoid the disturbing of car passing by. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Thank you.
