Ratings based on 119 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Really amazing hotel and staff.
Posted 14 Nov 2023 on HotelsWow - Was excited to stay here after seeing the pictures and reviews and was not dissapointed. Was in the city for a weekend break. Hotel check in was quick and we actually got our room very early as we arrived just before midday. Room was very good. Private suana, jacuzzi and heated floors. Rooms were huge. Apartment had everything we needed. Hotel staff were very helpful too. We had two amazing breakfasts. All in would highly recommend this hotel if you are in Kosice.
by A verified traveler
Great time.
Posted 13 Nov 2023 on HotelsNicole at the reception worked so hard to make our stay go well. Thank you. I would only recommend providing soap and shampoo for the shower.
by A verified traveler
City Residence Apartment Hotel is the way to go
Posted 26 Oct 2023 on HotelsI thoroughly enjoyed my stay at this hotel. The staff we were all so friendly and went out of their way to make sure my stay was a pleasant stay. I really enjoyed the breakfast each morning, and having my own in-room sauna that could have sat 3 people comfortably was a delight at the end of each day. If I ever travel back to Kosice, I know where I will be staying.
by A verified traveler
Posted 26 Oct 2023 on Hotels
by A verified traveler
Posted 16 Aug 2023
The staff was brilliant, polite very attentive to ones needs.
Immediately attended to every issue I needed resolved.
Cultures vary from place to place, here people take teir jobs seriously.
Comment from Hotel Management
10 Oct 2023 by Dominika, Hotel Management
Thank you very much for your nice review. We will be glad to welcome you in the future. Kind regards, team City Residence
by A verified traveler
Posted 12 Jul 2023
by A verified traveler
Posted 16 Jun 2023
by A verified traveler
Posted 17 Feb 2023
Very beautiful apartments with private jacuzzi and sauna. Spacious and comfortable. Very friendly and accommodating staff.
by A verified traveler
Posted 29 Jan 2023
The staff were very rude and not helpful will not be returning
Comment from Hotel Management
31 Jan 2023 by Kovacova, Hotel Management
Dear Joe,our staff was extremely helpful as you forgot the keys from the hotel at your apartment and our manager had to come at midnight to open the hotel for you and you were drunk and very rude even aggressive and also impolite to our receptionist. Moreover, you threw up in front of the entry door and you wanted to open the door by smashing it with a stone. Another thing is that the check-out is until 10:00 and you left after 12:00 because you thought that the check-out is until 14:00 although the receptionist told you when check-out is. Instead of mocking our receptionist, you should have listened to her when she was giving you the information about our hotel.Best regards,Hotel management
