Ratings based on 1 Verified Reviews

4.0 out of 5
5.0 Room cleanliness
4.0 Service & staff
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic view and great value

Posted 15 Oct 2017
Pros: Value for money, cleanliness, spaciousness, the view from the balcony
Cons: Email contact details for the property to be provided for contact, and proper directions as the street names provided were contradictory
In the booking confirmation from Expedia it states there is a number to contact the guesthouse on, at least 24 hours before arrival. We contacted the property 2 days before, and arranged a time for arrival. Unfortunately on arrival at Koprivshtitsa, we were unable to find it as there didn't appear to be street names except for the main roads. I contacted the number again and was texted an address (40 pop bogomil - which was different from the one given by Expedia). We asked for more information through text, whether the guesthouse was near a landmark, but received nothing, so accosted a local who didn't recognise the street names and phoned the number for us. She managed to get someone to come and collect us. The property is up a hill, near the monument to Georgi Benkovski. There was no way we would have found it alone!! We got the top floor of a house, with an amazing view from the balcony and an entire apartment with 2 bedrooms and a kitchen area. It looked really new and clean. As we had arrived pretty late, we went to town to look at the sights and didn't have a lot of time to enjoy the apartment. It was great value for money (we paid 24 euros) and I would recommend this property, but make sure adequate arrangements are made for meet and greet. Since returning home, I noticed I received an email on the day asking about arrival though we'd phoned 2 days ago to confirm this. Would have been helpful if Expedia had provided this email address as a contact upon booking.
Comment from Hotel Management
13 Nov 2017 by Mr. Boris B, Hotel Management
Thank you and welcome again.