Ratings based on 1,110 Verified Reviews

4.6 out of 5
81% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Jun 2024
It's close to grocery shopping and restaurant. The room is clean, nice and quiet.
1 out of 5
by A verified traveler

Posted 14 Mar 2024
Lack of organisation, terrible pillows and bed wasnt great. The water from sink and shower smelt like faeces, very strange. Definitely not worth the money and would recommend staying elsewhere.
Comment from Hotel Management
26 Apr 2024 by Kristina, Hotel Management
Thank you for the time spent with us on our property! Our team appreciates the feedback and will attend to your words with attention! Apologies for the inconvenience faced... The water in Iceland has the typical sulphur and minerals smell, a bit as eggs. We hope to host you someday again.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team
5 out of 5
by A verified traveler

Posted 6 Mar 2024
Great place
Comment from Hotel Management
26 Apr 2024 by Kristina, Hotel Management
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team
5 out of 5
by A verified traveler

Posted 10 Feb 2024
Very nice and clean with an amazing view
Comment from Hotel Management
26 Apr 2024 by Kristina, Hotel Management
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team
5 out of 5
by A verified traveler

Very satisfied

Posted 29 Jan 2024 on Hotels
Clean, roomy, quiet, lots of parking, and great communication throughout. Very satisfied
Comment from Hotel Management
26 Apr 2024 by Kristina, Hotel Management
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team
5 out of 5
by A verified traveler from tonawanda

Posted 13 Jan 2024
Comment from Hotel Management
26 Apr 2024 by Kristina, Hotel Management
Thank you for the time spent with us on our property! We hope to host you someday again soon!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team
5 out of 5
by A verified traveler

Posted 3 Jan 2024
Very comfortable stay. Bed was comfortable. Hot water and convenient access to do laundry. Communication was good. Instructions was good. Kitchen had all ww needed.
Comment from Hotel Management
26 Apr 2024 by Kristina, Hotel Management
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team
5 out of 5
by A verified traveler

Posted 24 Nov 2023
Comment from Hotel Management
26 Dec 2023 by Best wishes, Kristina, Heimaleiga team, Hotel Management
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. I hope you have a lovely day / night!
2 out of 5
by A verified traveler

Posted 13 Nov 2023
The property itself is fine. Utilitarian. They have washing machines on the 2nd floor. After checking in my door lock battery crapped out. It took them 4 hours to fix the door. I missed a good chunk of my tour, waiting for it to be fixed. All my stuff was inside the unit and they offered another room to me which made no sense. They refused to offer any compensation.
Comment from Hotel Management
26 Dec 2023 by Best wishes, Kristina, Heimaleiga team, Hotel Management
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. The maintenance team could also take their time to fix the issue even if you are not there - it was not necessary to wait for this... I am sorry that this intervened with your plans.I hope you have a lovely day / night!
5 out of 5
by A verified traveler

Posted 12 Nov 2023
Warm and cozy sweet little apartment with dishwasher, microwave, stovetop burners. 2 washers and dryers on 2nd floor
Comment from Hotel Management
26 Dec 2023 by Best wishes, Kristina, Heimaleiga team, Hotel Management
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. I hope you have a lovely day / night!