Ratings based on 63 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Wow! This resort was absolutely amazing! It was our first time in the Maldives and this place did not disappoint. We snorkeled, hung out by the pool, scuba dive (no prior experience), jet ski, and had professional pictures! There is so much to do you can do a different thing everyday. Staff were great and kind and so helpful. We were especially surprised when we not only had help when we arrived to the airport but when we left as well. They were extremely accommodating and made our stay amazing. Gracia was our dive instructor and she was great and knowledgeable! She made diving a great and easy experience. We had massages on our last day and it was so relaxing and a great way to end our trip. Overall it was an amazing experience and we will be back!
by A verified traveler
Posted 27 Mar 2024
Great property at great location
The coral reef is amazing, I was snorkeling every day and never get bored
The Italian restaurant was great, the staff and chef were amazing
The pool restaurant was Ok, I think that have room for improvement. The breakfast there was amazing, I really enjoy starting the day
All the staff make a great effort to make sure everyone enjoys their time
I would definitely recommend it
by A verified traveler
Posted 26 Mar 2024
The water villa was amazing, the staff were friendly and helpful and we had a fantastic vacation
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 17 Mar 2024
Beautiful property and overall the staff were so amazing. The food was amazing and the view, beach and pool are perfect. The over water bungalows are definitely very special.
We had a really bad experience at check in when we were told we had to have booked the domestic flights through the hotel and I had booked through the airline, I didn’t think this was clear from the outline in Expedia but it also shouldn’t have mattered, the check in manager Hoodhi was so rude and patronising so it wasn’t a great start. The other thing was we were travelling for our honeymoon and it was delayed due to having cancer after our wedding and they were not going to offer the honeymoon benefits (because the wedding was 10 months ago instead of 6) which are just bubbles and some decorations so I don’t see why they wouldn’t. Seemed pretty mean. But Alisha and gadeer at the restaurant were amazing and Ella at reception was lovely and sorted it out for us.
by A verified traveler
Posted 6 Feb 2024
by A verified traveler
Posted 5 Feb 2024
by A verified traveler
Posted 4 Feb 2024
Comment from Hotel Management
6 Feb 2024 by Rowena Gilera, Hotel Management
Dear Marvin,Thank you for choosing Mercure Maldives Kooddoo for your recent stay. We are delighted to receive your 5-star rating! Your feedback is greatly appreciated.We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions on how we can continue to improve, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back for another amazing stay in the future.Warm regards,The Mercure Maldives Kooddoo Management Team!
by A verified traveler
Posted 30 Jan 2024
Comment from Hotel Management
31 Jan 2024 by Rowena Gilera, Hotel Management
Dear Thomas,Thank you so much for taking the time to share your feedback with us. We are thrilled to learn that you had a fantastic experience during your stay at Mercure Maldives Kooddoo!Your perfect rating means a lot to us, and we are delighted that we were able to exceed your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we are thrilled to hear that we succeeded in doing so during your visit.We appreciate your kind words about our beautiful resort, friendly staff, delicious meals, and the variety of activities available. It was a pleasure to have you with us, and we are delighted that you enjoyed every aspect of your stay, from the stunning water villa to the exciting outdoor activities.Your feedback is invaluable to us as it helps us continuously improve and provide even better experiences for our guests. We sincerely thank you for choosing Mercure Maldives Kooddoo for your vacation, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,The Mercure Maldives Kooddoo Management Team!
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Rowena Gilera, Hotel Management
Dear Aleksander,Thank you for taking the time to share your 5-star rating for Mercure Maldives Kooddoo on Expedia. We are delighted to learn that you had a positive experience during your stay with us.Your satisfaction is our top priority, and we appreciate your support in rating us so highly. If you have any specific feedback or highlights from your time at our resort that you would like to share, we would love to hear more about your stay.We hope to have the pleasure of welcoming you back for another exceptional experience in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for choosing Mercure Maldives Kooddoo.Warm regards,The Mercure Maldives Kooddoo Management Team!
