Ratings based on 437 Verified Reviews

4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Jun 2024
Comfortable bed. Need softer pillows
Comment from Hotel Management
11 Jun 2024 by Aylin Sarı, Hotel Management
Dear Guest,Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible.Best Regards,
4 out of 5
by A verified traveler

Posted 28 Feb 2024
The hotel is very clean
Comment from Hotel Management
1 Mar 2024 by Novotel Konya, Hotel Management
Dear Guest,Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible.Best Regards,
5 out of 5
by A verified traveler

Posted 27 Jun 2023
The room was clean. Breakfast was good. The highway can bother you if you leave the window ajar.
Comment from Hotel Management
4 Jul 2023 by Novotel Konya, Hotel Management
Dear Guest,Thank you for your nice comment about our hotel! We are glad that you enjoyed your stay. We will be happy to host you again in our hotel as soon as possible.Best Regards,
5 out of 5
by A verified traveler

Posted 14 May 2023 on Hotels
Comment from Hotel Management
15 May 2023 by Novotel Konya, Hotel Management
Dear Guest,We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 out of 5
by A verified traveler

Posted 20 Apr 2023 on Hotels
Comment from Hotel Management
24 Apr 2023 by Novotel Konya, Hotel Management
Dear Guest,We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
1 out of 5
by A verified traveler

Posted 28 Oct 2022 on Hotels
Comment from Hotel Management
31 Oct 2022 by Novotel Konya, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at the hotel I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At hotel , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
2 out of 5
by A verified traveler

Posted 2 Oct 2022
Room was too small, lobby and corridors were smelling bad, breakfast was ok, staff was courteous and cooperative.
Comment from Hotel Management
21 Oct 2022 by Novotel Konya, Hotel Management
Thank you for taking the time to tell us about your experience at the hotel I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At hotel , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Aug 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2022
5 out of 5
by A verified traveler

Posted 15 Aug 2022
Overall, i like Novotel