Ratings based on 16 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Quiet palace retreat in central Kolkata
Posted 3 Mar 2024 on HotelsOVERALL: Once you pass through the very understated entrance gate, and go through check-in, you'll find yourself in a spacious, beautiful palace. Calm, serene, beautifully restored, with a spectacularly beautiful bar and an amazing courtyard with fountain works.
The area makes for a beautiful night walk.
The former queen's pool is fit for...well, a queen.
F&B: you're greeted with nice chocolates with some local flavours.
The restaurant was the only let-down; the cheap 90-s Thai optic furnishings doesn't really fit the environment, and the food was nice, but not great; the service was.
ROOM: very spacious, with a beautiful all marble new bathroom.
Good amenities - but no conditioner! They need that.
by A verified traveler
Could be better
Posted 5 Jan 2024 on HotelsFound the hotel very dated. Stay very friendly, area around the hotel was not clean.
by A verified traveler
Posted 21 Nov 2023
Overall enjoyed our stay but there were far too many mosquitoes at the property. The property is not well lit especially during the evening folk dance and sandhya aarti which led to my 4m old baby being bitten by several mosquitoes. The dinner service took very long 1hr to get our food which was inconvenient as we had a young baby with us.
by A verified traveler
Posted 14 Sep 2023
by A verified traveler
Great stay - as always!
Posted 5 Aug 2023 on HotelsIt is always a pleasure to be back in the IHCL Raj Kutir. The team is warm and very hospitable.
Comment from Hotel Management
7 Aug 2023 by Ankur Gairola Hotel Manager, Hotel Management
Dear Mr. Anwar, Thank you for choosing to stay at Raajkutir IHCL Seleqtions Kolkata, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards, Ankur GairolaHotel Manager
by A verified traveler
Posted 11 May 2023
Lovely story and great experience
by A verified traveler
Different from the rest but that's about it
Posted 17 Apr 2023 on HotelsGood property at a good location. Well intending and warm staff however the processes are not fine tuned. The restaurant service (I'm terms of time to serve food) was tested several times with constant feedback but did not see any improvement...it was always painfully slow.
Having said that each member of staff was patient and heard us out, they meant well but unable to improve speed of service.
on the last day, one of the waiters asked to to releive the table for some other guests even though we had only arrived 20min ago. The weekend rush was heavy and the breakfast restaurant is too small to accommodate.
by A verified traveler
Posted 15 Apr 2023
My stay was excellent. I was visting from the U.S. and I have not been to India in over 13 years. This place is quiet, out of the way of the main street and simply beautiful. I really have no complaints at all. Staff is very friendly and helpful and the food is amazing. I do not give a perfect rating because we all have room to make improvment on anything. However I will be staying here again and it was a great affordable stay.
by A verified traveler
Posted 12 Apr 2023
food and beverages was good, its a good property but lacks upkeep
by A verified traveler
Posted 15 Feb 2023
This property has so much character, is clean, comfortable and ticks all the boxes at a great price. They even were happy to accommodate special requests including ordering flowers. On the last day we were presented with a cake as a thank you. I would most definitely stay with them again.
