Ratings based on 107 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2023
The hotel cancelled our booking before we even arrived! We tried checking in at the time we had informed them - 11.00 p.m. - but they said we should have checked in before 6.00 p.m. How could we do that when our flight hadn't even arrived in Calcutta! WARNING - do not use this hotel - they may randomly cancel your booking.
by A verified traveler
Posted 6 Dec 2023
Proximity to airport
by A verified traveler
Posted 8 Nov 2023 on Lastminute
Interiors could be up graded
There could be a better range of dishes at breakfast
Comment from Hotel Management
13 Nov 2023 by Shashank Menon, Hotel Management
Dear Ms. Tracy,Thank you so much for your valuable feedback.We apologize for the inconvenience caused by you. We already have decided to work on the interiors and are sure that you would see the difference on your next trip. We can assure you that our breakfast items are as per standards, which includes 3 cereals, 2 juices, types of breads, 2 south Indian preparation, 1 north Indian or Bengali preparation, 2 continental preparation, eggs to order, sausages, sprouts, cheese platters, variety of curds and a live dosa station. We would look forward to have you back with us very soon.Thanking you,Kind Regards,Shashank MenonGeneral Manager
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
28 Oct 2023 by Shashank Menon, Hotel Management
Dear Mr. Saahil,Greetings from Howard Johnson By Wyndham Kolkata!!Thank you for your kind review on this online platform. We are pleased to know that our services measured up to your expectations. Your feedback is indeed a source of encouragement to all of us as this reiterates our belief in the fact that our efforts in delighting our esteemed guests will always be recognized and appreciated.Your appreciation has been conveyed to the entire team and I am sure that your recommendation will go a long way in encouraging them.We value your patronage and look forward to your continued support.Regards,Shashank Menon General Manager
by A verified traveler
Posted 23 Sep 2023
Awkward design and layout. The idea of having a wardrobe stuck within the washroom seemed strange.
The staff were very helpful but the room was not ready for us when we arrived. But the layout is what was the most unattractive.
Comment from Hotel Management
24 Sep 2023 by Mr. Shashank Menon, Hotel Management
Dear Guest,Greetings from Howard Johnson By Wyndham Kolkata!!We are sorry you encountered this in the time you were on our property. Unfortunately, we didn't meet your expectations. Your valuable feedback has been shared with our leadership team to be included in our ongoing training. I would like for you to reconsider visiting Howard Johnson By Wyndham Kolkata and work directly with us toward a more positive experience. Thank you for taking the time to share your valuable experience .RegardsShashank Menon General Manager.
by A verified traveler
Posted 10 Sep 2023
Great 👍
Comment from Hotel Management
28 Oct 2023 by Shashank Menon, Hotel Management
Dear Mr. Jagannath,Greetings from Howard Johnson By Wyndham Kolkata!!Thank you for your kind review on this platform. We are pleased to know that our services measured up to your expectations. Your feedback is indeed a source of encouragement to all of us as this reiterates our belief in the fact that our efforts in delighting our esteemed guests will always be recognized and appreciated.Your appreciation has been conveyed to the entire team and I am sure that your recommendation will go a long way in encouraging them.We value your patronage and look forward to your continued support.Regards,Shashank Menon General Manager
by A verified traveler
Posted 6 Sep 2023
like it good hotel price wise and all
Comment from Hotel Management
10 Sep 2023 by Mr. Shashank Menon General Manager, Hotel Management
Dear Mr. Jagannath, Greetings from Howard Johnson By Wyndham Kolkata!!It is indeed heartening to know that the services rendered met your expectations.We are truly gratified by your generous compliments as it motivates us to strive for greater heights of perfection.Your appreciation has been conveyed to the entire team and I am sure that your recommendation will go a long way in encouraging them.We value your patronage and look forward to your continued support.Regards,Shashank Menon General Manager
by A verified traveler
Always a pleasure to stay at
Posted 9 Aug 2023 on HotelsVery professional and comfortable to be around staff. They even changed our room on the first day of our stay when we did not fancy the first room - these things are why we prefer this hotel above others.
The staff are genuinely the most helpful, and cheerful that I've come across.
Comment from Hotel Management
11 Aug 2023 by Mr. Shashank Menon, Hotel Management
Dear Sir,Greetings from Howard Johnson By Wyndham Kolkata!!Thank you for your kind review about our property. We are pleased to know that our services measured up to your expectations. Your feedback is indeed a source of encouragement to all of us as this reiterates our belief in the fact that our efforts in delighting our esteemed guests will always be recognized and appreciated.Your appreciation has been conveyed to the entire team and I am sure that your recommendation will go a long way in encouraging them.We value your patronage and look forward to your continued support.Regards,Shashank Menon General Manager
by A verified traveler
Howard Johnson Kolkata is a hidden gem
Posted 28 Jul 2023 on HotelsComment from Hotel Management
29 Jul 2023 by Shashank Menon, Hotel Management
Dear Mr. Subhasish,Greetings from Howard Johnson By Wyndham Kolkata!!Thank you for your kind review. We are pleased to know that our services measured up to your expectations. Your feedback is indeed a source of encouragement to all of us as this reiterates our belief in the fact that our efforts in delighting our esteemed guests will always be recognized and appreciated.Your appreciation has been conveyed to the entire team and I am sure that your recommendation will go a long way in encouraging them.We value your patronage and look forward to your continued support.Regards,Shashank Menon General Manager
by A verified traveler
Posted 11 Jul 2023
Comment from Hotel Management
15 Jul 2023 by Shashank Menon, Hotel Management
Dear Mr. Amit, Thank you for taking the time to tell us about your experience at Howard Johnson by Wyndham Kolkata. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and we are saddened to hear that your stay was not up to your expectations. Here at Howard Johnson, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Shashank Menon General Manager.
