Ratings based on 471 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Smoking areas should be further away from the doorway
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 31 May 2024
Very run down. Dirty
by A verified traveler
Posted 23 May 2024
Both check in and check our staff were very nice and accommodating. Easy access to rooms and clean throughout!
by A verified traveler
Posted 11 May 2024
Disgusting, had bed bugs and cockroaches. Couldn't get a refund of any kind and no receipt was available to be given
Comment from Hotel Management
20 May 2024 by Brand Experience Team, Hotel Management
Hi Douglas,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 5 May 2024
First of all its a non smoking hotel. Walk in and the while place smelled so bad .our room was filthy.our bathroom was like a dirty truck stop bathroom. We kept or socks on while walking around the room and put our shhoes on in the bathroom
.,smelled like urine our sovks wrre black in a matter of minutes!!! Will never stay there again. We ant full refund
Comment from Hotel Management
13 May 2024 by Brand Experience Team, Hotel Management
Hi James, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
16 May 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 2 May 2024
Too high price for condition of room.
Comment from Hotel Management
13 May 2024 by Brand Experience Team, Hotel Management
Hi Emilie, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 11 Apr 2024
