Ratings based on 5 Verified Reviews
4.6 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2019 on Orbitz
Very nice place like the app
Will came back.
Thank you
Comment from Hotel Management
11 Apr 2019 by Rosie, Hotel Management
Thank you so much for your kind review!
I'd love to welcome you back here one day!
Have a great day!
by A verified traveler from Wales
Posted 2 Jan 2019
What a fantastic beautiful villa. From the moment you open the front door , if you don’t gasp the words WOW your not human!
It’s so private and spacious , cleaners come everyday and left the place spotless.
Rosie was absolutely lovely, she couldn’t do enough for us, really made us feel at home.
The villa is situated up a very steep hill , hence the amazing views so it is a bit of a treck to the village . Something to factor in your stay you will need taxi’s at night! During the day hire a bike it’s pretty fun going up the hill , as long as your a confident rider.
The pool could do with a few Brocken tiles changing but that would be my only criticism .
We would 100% stay there again .
Thank you Rosie . 😁
Comment from Hotel Management
11 Jan 2019 by Rosie, Hotel Management
Thank you so much for your wonderful review! It was such a pleasure to welcome you both to Casas and I am so happy you had a great time and that you loved our villa. Koh Tao is such a special place and I take great pride in making sure our guests feel a little spoilt, but completely at home and leave, wanting to return one day.
With that said, you were fabulous guests and I look forward to meeting you both again! The Santa beards are packed, ready and waiting! :)
by A verified traveler
Posted 27 Dec 2018
The only thing that I like about the property is the view.
Comment from Hotel Management
30 Dec 2018 by Rosie, Hotel Management
Hello, thank you for your review.
I'm very sorry our villa did not meet your expectations.
I wish you could have been more specific with your dissatisfaction so we would have something to work with to make improvements on.
Thank you nonetheless for staying with us, we do appreciate your feedback.
Recommended
for Everyoneby A verified traveler from Seattle, WA USA
Beautiful villa on a hill top
Posted 12 Mar 2018We were met by the manager, Rosie who was very nice and helpful giving us a tour of the villa and provided us with a phone if we had any concerns during our stay. She was flexible with our checking in and out. We only stayed one night but wished we stayed longer! Since it's on a hill, We recommend getting a scooter if you're comfortable to get around but taxi rides are only one call away. Villa is more apartment style so no bed/room service. They provided many menus that will deliver meals if you're not up to cooking. No air conditioning in living room space but fans are provided. Bedrooms have air conditioning, comfortable beds and private bathrooms. Television had satellite with some movie channels in English. Coffee and tea was provided which was nice to have in the morning. We really enoyed the private pool and views of the gulf.
by A verified traveler from Netherlands
Posted 27 Jul 2019
What a great apartment! Gorgeous decorated, gorgeous view, and the nice and friendly manager Rosie, who is very willing to answer all your questions. Will definitely book this again, would only stay longer!!
