Ratings based on 520 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
I would give this place 6 stars if I could. Apart from the beautiful environment and facilities, the thing that makes it stand out the most is the staff and the attention to detail. The staff go out of their way to make your stay feel like luxury - many little freebie extras keep turning up as delightful surprises and everyone is amazingly friendly and genuine. The room and all facilities made us feel like we're in paradise. Thank you
Comment from Hotel Management
18 Apr 2024 by Tristan K. , Hotel Management
Dear Khun Karin, Thank you so much for your review and for choosing to stay with us at Silavadee Pool Spa Resort. We are delighted to hear that you had such a nice experience and that you would rate us even higher if possible.It is truly heartening to know that you enjoyed the environment, facilities, and the extra touches that we strive to provide to make each guest's stay special. Our team takes immense pride in delivering good and efficient service, and it is wonderful to hear that their friendliness and attention to detail stood out during your stay.Your kind words have been shared with our entire team, and they are truly appreciative of your recognition. We look forward to welcoming you back to our resort for another exceptional stay in the near future.Should you have any special requests or preferences for your next visit, please do not hesitate to let us know. We are always here to assist you and ensure that your next stay with us is nothing short of perfect.Warm regards,Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 17 Apr 2024
This was our little piece of Heaven for a week. We had a villa with a pool, but not one of the ocean view ones. It was perfect. We had privacy and could choose to take a dip at any time day or night. We also enjoyed the private beach with its snorkeling gear and kayaks. Do be aware that the coral is close to the beach, so you really should plan any water sports for high tide. Having said that, there is an amazing variety of fish and coral mere feet from the sand. It is perfect for snorkeling. We also kayaked to Chrystal Beach, which is a low-key public beach.
Comment from Hotel Management
18 Apr 2024 by Tristan K. , Hotel Management
Dear Khun Becky,Thank you for sharing your experience at our resort! We are thrilled to hear that you had a wonderful week with us and that our villa with a private pool provided you with your own piece of heaven.It's fantastic to know that you enjoyed the privacy and flexibility to take a dip in your pool at any time of the day or night. We are also pleased to hear that you took advantage of our private beach and enjoyed the snorkeling gear and kayaks available for our guests.Your advice about planning water sports during high tide due to the proximity of the coral is valuable and will certainly be helpful for future guests. We appreciate your insights and are delighted that you were able to experience the amazing variety of fish and coral just feet from the sand, making it perfect for snorkeling.Kayaking to Crystal Beach sounds like a lovely adventure! We are glad you had the opportunity to explore and enjoy another beautiful beach nearby.Should you have any special requests or preferences for your next visit, please do not hesitate to let us know. We are always here to assist you and ensure that your stay with us is nothing short of perfect.Thank you and kind regards,Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Ms.Piyanuch Ch./Asst.Front Office Manager, Hotel Management
Dear robert,Thank you for sharing your excellent rating.We hope to have the pleasure of welcoming you back again.Sincerely,Silavadee Pool Spa Resort
by A verified traveler
Posted 4 Mar 2024
Comment from Hotel Management
6 Mar 2024 by Tristan K. , Hotel Management
Dear Khun Katelyn,Thank you for reviewing our property by submitting this rating.We are delighted to learn that you overall enjoyed your stay with us and hope to be able of welcoming you back in the near future.Thank you and kind regards,Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 2 Mar 2024
True 5 star experience. Beautiful rooms and pools. Private beach was a nice touch. Great food, especially the breakfast. Golf carts to get a ride from on part of the resort to another was awesome. Loved using their app to text w lobby/concierge. Private beach was a nice touch, however water was a bit choppy.
Great service from Aonny at the Star and Moon restaurants. Great service from Billy at Height restaurant, he even taught us some more Thai language.
Comment from Hotel Management
6 Mar 2024 by Tristan K. , Hotel Management
Dear Khun Akash,Thank you for sharing your recent experience at Silavadee Pool Spa Resort. It brings us immense joy to read your positive comments and learn that you had a true 5-star experience with us.We're thrilled to know that you found our rooms and pools beautiful, and that the private beach added a special touch to your stay. It's wonderful to hear that you the breakfast offerings. We appreciate your kind words about our golf carts, providing convenient transportation within the resort, and the ease of using our app for communication.A special appreciation for acknowledging the outstanding service provided by Aonny at the Star and Moon restaurants and Billy at our Height restaurant. We are proud to have such dedicated team members who go the extra mile to enhance our guests' experiences. It's heartening to know that Billy's efforts extended to teaching you some Thai language, adding a personal touch to your visit. Thank you for choosing Silavadee, and we look forward to welcoming you back for another exceptional experience.Warm regards,Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 31 Jan 2024
We had a wonderful experience with amazing staff, wonderful breakfast and relaxing accommodations.
Comment from Hotel Management
31 Jan 2024 by Tristan K. , Hotel Management
Dear Khun Sara, Thank you for taking the time to tell us about your recent stay at the Silavadee Pool Spa Resort. It is indeed a pleasure to learn that you overall enjoyed your stay with us. At Silavadee, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation and input. We do hope of being able to welcome you back in the near future. Wishing you all the best from sunny Koh Samui! Kind regards, Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 17 Oct 2023
Excellent hideaway with great views and nice private beach in a bay. Friendly staff, good breakfast, and overall relaxing atmosphere in nature.
Comment from Hotel Management
17 Oct 2023 by Jaruwan Kitkate, Hotel Management
Dear Mr. Tommi,Thank you for sharing your excellent rating review.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best Regards,
by A verified traveler
Amazing
Posted 26 Sep 2023 on HotelsIt was amazing!
The hotel was so beautiful and the food was great !
The staff was very friendly and helpful:)
Comment from Hotel Management
17 Oct 2023 by Jaruwan Kitkate, Hotel Management
Dear Oren,Thank you for sharing your excellent rating review.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We hope to have the opportunity of welcoming you back to Silavadee for another memorable stay.Best Regards,
by A verified traveler
Posted 6 Sep 2023
Comment from Hotel Management
17 Nov 2023 by Ms.Piyanuch Ch./Asst.Front Office Manager, Hotel Management
Dear Shreena,Thank you very much for taking the time to leave us rating. We are genuinely sorry that we did not meet your expectations. We hope you will allow us the opportunity to try to create a more memorable experience when you are next in Koh Samui.
by A verified traveler
Posted 20 Aug 2023
We absolutely loved staying here for 3 nights. We booked the tropical pool villa with a partial ocean view, and it was absolutely perfect for what we were looking for. The bathroom was spacious with a gorgeous stone bath tub. The bed was so comfy - best sleep I've had in months! The sun, moon, & star restaurants had everything we needed with lots of veggie options. I highly recommend going to Star and dine during the sunset - it was absolutely spectacular. The food was delicious and the staff are so kind and helpful, we felt so taken care of. Walking around the property was intense at times because of the steep passageways, but the golf carts were great to transport us for longer distances or to dinner. The beach was just beautiful, clear water, and cleaner than Lamai. However, not great for swimming, as about 2 feet in it becomes quite rocky and dangerous to even walk around really. That said, there is kayaking and snorkeling if you're willing to go past the rocks! The beach was so relaxing and calm, it truly felt like a perfect getaway. The two infinity pools were amazing to swim in with a gorgeous view of the sea. All in all, a 5-star stay! Highly recommend.
Comment from Hotel Management
17 Oct 2023 by Jaruwan Kitkate, Hotel Management
Dear Brianna,Thank you very much for taking the time to leave us a review with some kind words regarding your recent stay at Silavadee. I am glad our passionate team made you feel right at home and delivered our usual high level of hospitality and some point which is not touch your expectation we will urgent improve.We all look forward to welcoming you back for another memorable experience very soon.Best Regards,
