Ratings based on 34 Verified Reviews

4.1 out of 5
100% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 9 Mar 2024
The Mermaid is a great place to stay especially for an entry and exit strategy to the islands of Thailand! Close to the airport Good food and cocktails! We stayed in a pool and ocean view room. Super clean and shiny, great bed, great air con, great medium sized infinity pool, we loved Bangrak! It is very under rated and stayed 3 nights at the Mermaid to finish up a 3 week visit to 5 locations. Oh and I almost forgot it’s cheap as chips compared to where we live! Shout out to Samui Mermaid
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2024
4 out of 5
by A verified traveler

Posted 10 Feb 2024
We stayed one night straight from airport so didnt use the amenities. Our room was lovely, overlooking private pool with side view of sea. Breakfast was nice & good value. Taxi into ferry port from the hotel was quick & cheap. Ferry to Koh Panghang was easy to book at the port including taxi to next venue at Koh Panghan. Only thing I would suggest is to prebook a private taxi from the airport as there was a huge queue at the airport taxi place.
4 out of 5
by A verified traveler from Montreal

This traveler left a rating score only Posted 8 Feb 2024
5 out of 5
by A verified traveler

Posted 25 Jan 2024
We had the side ocean view room, and it was renovated, clean and very comfy. They didn't let us check in early, and service was kind of slow, but everyone was friendly. We had a very easy pool and ocean access, and we really enjoyed our stay!
3 out of 5
by A verified traveler from Kelowna

Posted 13 Mar 2023
Room was infested with mosquitoes even though we hade the door n windows shut the whole time. Bar across the street had great live rock band but it played till 2 am. Staff were least approachable of all our stays. Bed was very comfortable and room was clean. Paid for room with side sea view, which means if you lean to one side and look over the bush you can see the sea.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2023 on Hotels
5 out of 5
by A verified traveler

Posted 25 Feb 2023
The room was very spacious and clean Very good service from all the staff There were plenty of restaurants nearby although the pavements were very poor and uneven Excellent location to visit Big Buddha Would definitely stay there again
2 out of 5
by A verified traveler

Posted 22 Feb 2023
Bad all over!!!