Ratings based on 8 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toledo
Posted 29 Aug 2023
I had a good stay at this location. It was a birthday trip. I got the pool level room. It was convenient for a swim. Not to far from the closest beach. You probably need a motorbike. Taxi services are more closer to the main rd. 10 min walk. The jacuzzi in the room came in handy also. Especially after a long day. Staff was very helpful.
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by A verified traveler from Toledo
Posted 19 Aug 2023
I had a decent stay. I reserved a pool view room which was convenient. The jacuzzi came in handy. It was nice to relax after a long day. Plenty of hot water also. Not far from the closest beach. I would stay again. Only negative was the refrigerator wasnt that cold.
by A verified traveler
Posted 5 Jul 2023
spacious roomsl ovely balcony and amenities inside room.
Actually looked better than the pictures
doesnt often happen
Comment from Hotel Management
8 Jul 2023 by Jiraporn P., Hotel Management
Dear Jeanpaul,Thank you very much for your kind words. Hope to welcoming you again in the near further.Have a great time!
by A verified traveler
No one there otel was and still is closed
Posted 1 Mar 2021 on HotelsThere was no one at this hotel when I went to check in. It Was closed hotels.com wasn’t aware of this as I told him and I asked for my money back in full the money has been taken from my bank account and nobody has sent this money back to me so far, so I would like to have the money back into my bank please, this is the only way I can communicate with this hotel.
by A verified traveler
amazing room
Posted 26 Mar 2019 on HotelsGreat hotel but up in the hills so you need a bike or car unless you want to eat there.
Stunning views and ok breakfast I wasn't disappointed with breakfast just have had better in Thailand
If you are gold member you maybe upgraded to a fantastic room one of the best I have stayed in on the island(and have stayed at a lot) the room was big and everything amazing
unfortunately check in was slow and though I should get early check in I did not get in room till 2pm which is unusual for Thailand I also was queried when I wanted late check out but got it sorted out in the end I wasnt told at check in I was upgraded maybe was new staff.
The staff were all friendly and very nice .
The gym is one of a few hotels I have stayed in that I would say is very good with lots of equipment and (for a hotel) a very good running machine
Swimming pool is great and salt water as well
would stay again depending on price at time
but certainly left feeling happy
by A verified traveler
Posted 15 Mar 2019
Recommended
for Everyoneby A verified traveler from Chicago IL
A few small changes would make this a really great
Posted 7 Feb 2018
Pros: Location to beach and restaurants. Quiet. Room size and balcony.
Cons: New dish rack, sharp knife for cutting, two butter knives, hand towels for bathroom, dish towel for kitchen area. Better TV with English stations.
Location: 10 min walk to most things you need and quiet.
Comments based on room 3108, First let me say we would stay here again but would like to see some improvement. Good location, 10 min walk to a very nice beach and many good restaurants to choose from. Staff was helpful. The bed was a little firm for our liking but normal Thai bed. TV only had English channels for two news stations. This was a big turn off for us. Our room had a nice balcony with stove top and sink. The balcony was very nice to sit on while we had morning fruit and coffee.This area was often forgotten when the room was cleaned. Trash was not removed and dishes not washed. Dish drainage rack looked very old and dirty. They did provide 2, plates, 2 bowls, 2 glasses, 2 spoons, 2 forks and 1 very dull steak type of knife. It would be nice to have a sharper knife so you can cut fruit and 2 butter knives. It would have nice to have a dish type of towel to use around the sink and the 2 pots were very old and looked dirty (we did not use them). Toaster, water pot and larger frig with ice cube trays was a plus. The bathroom was nice, with larger bath towels but no hand towles. Maid service was spotty sometimes coming late in the day.
Comment from Hotel Management
12 Feb 2018 by Amie, Hotel Management
Dear Value guest,
Thank you very much for taking the time to review us on your reservation at the Samui Makkala Resort & Pool Villa. It was really a pleasure to learn that you enjoyed your stay with our hotel ,we will keep the improvement from your suggestion ,we look forward to the pleasure of welcoming you in the near future.
Best Regards,
Samui Makkala Resort & Pool Villa Management Team
Recommended
for Getaway With Friendsby A verified traveler
SUPER HOTEL
Posted 6 Apr 2018 on HotelsSuperbe hôtel très spacieux, accueil très chaleureux, scooter nécessaire pour se rendre dans le centre à quelques kilomètres
