Ratings based on 253 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
Absolutely amazing stay
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 10 Jan 2024
by A verified traveler
Posted 7 Dec 2023
My husband and I stayed at Royal Muang Villas for my birthday and thoroughly enjoyed everything about our stay. From the spacious room and comfortable bed, to the accommodating and friendly staff, great pool and beach area and a lot of food options, I would stay here again in a heartbeat. The resort was even better than in looked in the photos in our opinion. Highly recommend
by A verified traveler
Posted 28 Oct 2023
Excellent location, pool, food, beach & staff
by A verified traveler
Posted 30 Aug 2023
Check in takes to long, after 12 hours of flights we had nearly an hour after we arrived at hotel till we had our bags delivered to our room so we could relax.
We then found we had no hot water.
We then went to swim in our splash pool - spa jets were broken.
Had a swim anyway - nearly cut my foot open on a broken filter grate on the bottom of the pool.
Floor boards in bathroom area moved which caused a nail to rise up - put a bandaid over it so we didn't cut our feet.
Room safe didn't work properly, had to enter code around 10 times each way to lock or unlock.
A burger ring under our desk from a previous guest still there when we left.
Rock slabs used for pathways near beach would move when stepped on, warned about them by a staff member but never fixed the issue.
On the 5th day our pool went a shade of green, I assume as we had not seen any filters had come on for a couple of days.
Then for a grand finale, on our last day we went for swim after lunch, shortly after going back into our room there was a loud crash outside. Upon investigating we found a lump of CONCRETE the size of a loaf of bread had broken off the second floor villa. It hit the tiled awning above our pool then landed on the edge our pool and exploded sending pieces of tile and concrete into and around our pool, the largest was about the size of a rock melon which landed in the pool where my wife and I had been swimming. Staff called, looked, said sorry and blamed a squirrel.
Overpriced, dangerous, rundown
Comment from Hotel Management
10 Sep 2023 by The Management, Hotel Management
Dear Samuel,Warmest greetings from Royal Muang Samui Villas!We would like to express our heartiest gratitude for choosing Royal Muang Samui Villas as accommodation of choice on your recent holiday getaway and additionally on your valuable and constructive review. We are very disappointed to hear of your recent experience with us and would like to take this opportunity to apologize for the shortcomings during your stay. We have learnt from your valuable and constructive review and will do a greater effort for the better room of improvement as we value each individual of them. The Management team of Royal Muang Samui Villas takes every feedback very serious and therefore, we will do everything to improve all concerned areas.
by A verified traveler
Posted 31 Jul 2023
Staff and rooms was outstanding.
by A verified traveler
Posted 25 Jul 2023 on Hotels
by A verified traveler
Posted 7 Jun 2023
Thoroughly enjoyed it.some old world charm. Staff were excellent.
by A verified traveler
Posted 27 Mar 2023 on Hotels
