Ratings based on 417 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
1 night
Posted 23 Jan 2020 on HotelsFor just one night the amenities were completly functional and the staff really friendly and approchable
Comment from Hotel Management
31 Jan 2020 by Wanna, Hotel Management
Thank you for your reviews
by A verified traveler
Shame resort empty
Posted 14 Nov 2019 on HotelsNice good value resort shame it was empty only half a dozen couples resulting in none or poor servics operating
Comment from Hotel Management
14 Nov 2019 by Wanna, Hotel Management
thank you for your review
by A verified traveler
Posted 12 Aug 2019
Wifi awful, it says something when even the shacks on the beach had better. Pool area and pool bar looked derelict, nobody ever stayed around it long enough. We are not normally beach people we prefer a good pool which was the main reason i chose the Hotel for the stunning pool, It was so depressing we ended up on the beach every day. The pool Waterfall !!! as in the Hotel photos never worked, when i asked about it they said not enough people, so we weren’t important enough to turn it on !!! no atmosphere whatsoever we felt like we didn’t belong. Breakfast not worth paying extra for , Staff need better training in food hygiene, food left uncovered to flies and not by the guests, by the staff. Bathroom grotty, shower curtain black mould , never ever had hot water in the sink, Legionella risk. Shower plug hole Disgusting black slime and hair very bad drain smell coming up from it. I tried to get hold of Expedia to change Hotel but to no avail. Spent all our time out of the Hotel because it was so depressing. Was more of a Motel, certainly Not a Resort. All in all a complete waste of hard earned money, a very disappointing stay, i could of cried. I might add that my Family and i are well accustomed to Thailand and have travelled extensively around South East Asia and know what to expect. But This Hotel lacks in care and attention.
Comment from Hotel Management
13 Aug 2019 by Wanna, Hotel Management
Thank you for stay with us. We'll work hard to make our guests happy. Appreciated your feedback
by A verified traveler
Posted 5 Aug 2019
Affordable. Short walk from all the action in
Samui. Everything is dated and in need of some attention.
Comment from Hotel Management
6 Aug 2019 by Wanna, Hotel Management
Thank you for stay with us. We’ll work hard to make our guests happy. Appreciated your feedback
by A verified traveler
Posted 9 Jun 2019 on Hotels
Comment from Hotel Management
10 Jun 2019 by Wanna, Hotel Management
thank you reply
by A verified traveler
Beautiful pool close to downtown!
Posted 1 Apr 2019 on HotelsPool was beautiful with poolside massage available. Rooms were beautiful, a little buggy at times. Breakfast is simple and a little expensive if you eat at the hotel. No elevator. Our room was at the top of several fights of stairs but cozy and clean! Walking distance to night market, waterfront and a big mall.
Comment from Hotel Management
2 Apr 2019 by Wanna, Hotel Management
we're appreciated for your reviews
by A verified traveler
goodn clean stay
Posted 31 Mar 2019 on Hotelspleasant stay good breakfast clean
Comment from Hotel Management
1 Apr 2019 by Wanna, Hotel Management
Thank you for your reviews
by A verified traveler
Posted 28 Feb 2019
Definitely over rated.
Was not impressed
Very old hotel needs upgrading.
Comment from Hotel Management
28 Feb 2019 by wanna, Hotel Management
thank you for your reviews
by A verified traveler
Beautiful property but room wasn't so nice.
Posted 3 Feb 2019 on HotelsSatisfactory stay. The room allotted was ill designed. The room door opened n banged into the WC. The toilet was barely wide enough to move around. Clean and located centrally
Comment from Hotel Management
3 Feb 2019 by Wanna, Hotel Management
we're appreciated for your reviews.
by A verified traveler from Vancouver Canada
Posted 21 Nov 2018
far away from the center... lots of stairs to walk to the room.. you must take shower when you arrive each time
Comment from Hotel Management
22 Nov 2018 by Wanna, Hotel Management
Thank you for you reviews
