Ratings based on 582 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from pittsburgh
Posted 18 Apr 2024
Excellent staff and service. I highly recommend this property. The staff went above and beyond to make sure I had everything I needed.
Comment from Hotel Management
28 Apr 2024 by Management Team, Hotel Management
Dear Valued Guest, Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review and do hope to have an opportunity to welcoming you again. Best regards,
by A verified traveler from pittsburgh
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Management Team, Hotel Management
Dear JacquelineThank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Management Team, Hotel Management
Dear ErikaThank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 11 Apr 2024
Was ok for a short stay. Rooms were small and service very slow. Food and drinks over priced. We quickly found this all out and planned to eat off-site for meals apart from breakfast which we had pre booked.
Comment from Hotel Management
13 Apr 2024 by Management Team, Hotel Management
Dear Melissa,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Management Team, Hotel Management
Dear Sara,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Management Team, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 29 Mar 2024
Great price, great rooms. We had the combining rooms 4202 and it was nice and clean. Facilities are awesome, staff are super lovely. This is our third time staying here, first time was around when they first opened and it is still as good as back then, highly recommend. Fishermans village is a distance away and about 400bht to get there. You can walk along the beach but it’s a work out as the sand is very soft. Lots to do in fisher mans village, best coconut ice cream from a cart vendor and drunken elephant was great for food.
Comment from Hotel Management
31 Mar 2024 by Management Team, Hotel Management
Dear Kristen,We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Management Team, Hotel Management
Dear Julie,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 12 Mar 2024
Discovered a wonderful family run restaurant some 350 metres from the Ibis named "Omsin Restaurant". Tasty, authentic Thai food at very reasonable prices (infact we suggested they increase their prices).
Comment from Hotel Management
17 Mar 2024 by Management Team, Hotel Management
Dear Angus,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler from PalmCoast
Posted 27 Feb 2024
A nice hotel for the price and right on the beach. The room is nice and quiet.
Comment from Hotel Management
17 Mar 2024 by Management Team, Hotel Management
Dear Precha,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
