Ratings based on 23 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
So missed the mark.
Posted 5 May 2023 on HotelsStaff in the office were extremely helpful
Even changed our apartment to accommodate us with a king size bed
Big shout out and thank you to Peachy and Tan. Front desk friendly ladies who did try to help
But be aware …
What let the place down was the lack of maintenance which was definitely showing after 7 years of use. The photos you see on the website are of the new apartments NOT the used and abused ones we stayed in
See my pictures for real up to date view
Only on request towels changed every second day of our stay.
What about a T-towel or change of bin?
Very uncomfortable double bed in both accommodations. Old hard bed with dip in the middle where the mattress springs have failed
Fixtures and fittings in need of updating
Broken chair. Ring marks on all surfaces.
Duty marks on bedroom wall
Dirty marks on sofa
Horrible black grout in bathroom
Curtain hooks not attached
Laundry room … washing machine filter ever cleaned???
Sorry to say I will not be booking again.
by A verified traveler
Posted 4 Jan 2023 on Hotels
Amazing stay, friendly stuff and clean hotel with 2 swimming pools
by A verified traveler from Meadow Springs
Posted 4 Jul 2022
Enjoyed everything about this place. The room was spacious, comfortable and clean. The pools and gym were great, especially Gym and the free tuk tuk that takes you down the road is also a bonus. The receptionist was super helpful with suggestions on what to do and you can also hire bikes from there. The smart TV is great for chill days and to occupy kids too. Will definitely be back again.
by A verified traveler
Posted 8 Jan 2020 on Hotels
by A verified traveler from Singapore
Posted 29 Dec 2019
It's a new condominium with pool and gym. Unfortunately, floor is slippery when wet and some towel holders are loose already.
Please add some essentials for kitchen such as salt, sugar, cooking oil and soap dish in the bathrooms. Otherwise it's full kitchen facilities.
We liked the place actually. They provide tuk-tuk service to the beach area. Thank you!
by A verified traveler
A wonderful complex - highly recommend
Posted 28 Aug 2018 on HotelsWe loved staying at Horizon Residence, the complex is so clean and well maintained. Our apartment (2 bedroom) was lovely, we appreciated the modern interior and flat screen TVs with Netflix - all 3 of them!! Our apartment was cleaned daily with pool and bathroom towels changed daily too. The kitchen was fully equipped with everything you’d need; even washing up liquid and a new sponge was provided!
We’re a family of 4, the second bedroom was set up as a double so our kids just shared the bed. Our apartment had a lovely outlook over the rear pool; the living room and 2nd bedroom were not overlooked by any other property so we really felt like we had total privacy.
The staff are all very friendly and made us feel welcome from the moment we arrived. Unfortunately the complimentary tuk tuk service wasn’t operational during our stay but it wasn’t a problem, we just walked to the beach; it only took 7 mins or so, even with dawdling kids! Choengmon Beach is lovely, one of the nicest on the island so we felt very lucky to have it as our local beach. It’s a calm beach both in regards to waves and number of beach sellers!
by A verified traveler
Horizon residence review
Posted 29 Jul 2018 on HotelsAccommodation was clean, tidy and maintained to a good standard. Good for families who want a quiet place to relax.
by A verified traveler
Excellent
Posted 3 Jul 2018 on Hotelsby A verified traveler
Posted 5 Jun 2018 on Hotels
Amazing few days we loved the condo!
Recommended
for Everyoneby A verified traveler from Bangkok
Suitable for group travellers
Posted 18 Mar 2018Beginning with friendly welcoming from the staffs just made us feel like home. Room totally clean and nice with great entertainments. I just a little bit disappointed about the pillow which made my neck hurtful. But anyway good place to spends time with friends and families.
