Ratings based on 503 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
satisfy except room amenity
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Stayed in hillside pool villa and probably best room I have ever experienced. Large private pool and massive veranda overlooking the bay. Food in the restaurants is good and the staff super friendly and attentive. The beach is a bit more shingle than fine sand found elsewhere on the island, but that is a minor quibble.
Excellent resort and well worth a visit.
Comment from Hotel Management
9 Apr 2024 by Mark, Hotel Management
Dear iain,Thank you for your wonderful review. We're very happy to hear that you enjoyed your stay in our hillside pool villa and found it to be the best room you've ever experienced. It's great to know that you appreciated the large private pool and the stunning view from the veranda. We are also very pleased that you found the food to be good and our staff to be friendly and attentive. Thank you once again and we look forward to having the opportunity welcoming you back in the near future.Warm regards,Mark HarrisonHotel Manager
by A verified traveler from Yellowknife
Posted 31 Mar 2024
by A verified traveler
Posted 29 Mar 2024
Beautiful, quiet hotel. We had a great view.
Comment from Hotel Management
30 Mar 2024 by Mark, Hotel Management
Dear James,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be beautiful and quiet. It's fantastic to know that you appreciated the great view as well. We hope to welcome you back again soon for another excellent experience!Warm regards,Mark HarrisonHotel Manager
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
9 Mar 2024 by Mark, Hotel Management
Dear NANCY,Many thanks for your kind review and excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager
by A verified traveler
Posted 5 Mar 2024
Amazing resort with beautiful private beach. Staff were so friendly and accommodating, whilst the food was absolutely delicious. Would definitely stay there again.
Comment from Hotel Management
9 Mar 2024 by Mark, Hotel Management
Dear Liam,Thank you for taking the time to share your wonderful 5-star review. We are delighted to hear that you had an amazing experience at our resort and enjoyed our beautiful private beach.We are very happy to know that our staff's friendliness and accommodating service made a positive impact on your stay. Providing excellent service is our top priority, and we're glad that you felt well taken care of.We're equally pleased to hear that you found our culinary offerings to be absolutely delicious. Our team puts great effort into crafting diverse and delectable dishes, and it's rewarding to receive such positive feedback.We appreciate your endorsement to stay with us again. It would be our pleasure to welcome you back and create more memorable moments for you.Best regards,Mark HarrisonHotel Manager
by A verified traveler
The perfect resort to spend a special occasion
Posted 19 Jan 2024 on HotelsWe celebrated our 20th wedding anniversary at this beautiful resort which by far exceeded every expectation.
From the very beginning you feel at home and taken care of.
The hotel has everything you could want - the rooms are well apportioned, the finishes are exquisite and every little extra is thrown in, including the type of cushion you require to get a proper night’s rest.
Apart from its idyllic location and many amenities that make the resort stand out, the staff really played a big role in making the experience wonderful - from the moment we checked in with Kaiki until we checked out seven days later. The front desk staff were phenomenal including
Kaiki, Nooi, Pur Thunder and Noey. We also note the phenomenal service at the restaurant by especially Tang, Pu, Ice, Tiger and Manuel and the very delightful juice barista, Ms Pu!
We were especially happy with the extensive vegan, vegetarian and plant based options and chef Eak makes the most delicious home made vegan breakfast sausages.
We can’t wait to come back!
Comment from Hotel Management
23 Jan 2024 by Mark, Hotel Management
Dear Mukesh,Thank you for choosing Garrya Tongsai Bay Samui as your 20th wedding anniversary destination, and also a big thank you for such glowing comments We are very happy to hear that our services made such a positive impression and that you had a memorable holiday experience staying with us; time and time again we hear so much positive feedback about our staff going above and beyond to ensure that all of our guests are so well looked after, and this seems apparent again with your wonderful feedback; rest assured I will take great pleasure in personally passing on your kind words to all of the Garrya Tongsai Bay Samui team.Thank you once again, and we all very much look forward to having the opportunity to welcoming you back in the not-too-distant future.Kind regards,Mark HarrisonHotel Manager
by A verified traveler
Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by Mark, Hotel Management
Dear Kathryn,Many thanks for your kind review and excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager
by A verified traveler
Family Retreat at Garrya Tongsai
Posted 10 Jan 2024 on HotelsOur family getaway at Garrya Tongsai was nothing short of incredible. From the welcoming check-in to the impeccable service provided by the friendly staff, every moment felt like a cherished memory in the making. Our daughter's daily adventures at the Kids Club were a highlight, thanks to the creative activities and attentive staff. There was an excellent complimentary breakfast buffet and all of the restaurants had great food and were able to accommodate a gluten allergy. The massages at the spa were genuinely the best I've ever had! Our heartfelt thanks to the entire Garrya Tongsai team for making our family trip unforgettable. Amidst the impeccable service, delightful cuisine, and heavenly spa experiences, we were pleasantly surprised by the resort's eco-friendly initiatives, including the thoughtful touch of offering lemongrass straws instead of plastic ones. We're already looking forward to returning to this paradise.
Comment from Hotel Management
16 Jan 2024 by Mark, Hotel Management
Dear Samantha,We are very happy to hear that our services made such a positive impression and that you had a memorable family holiday experience at Garrya Tongsai Bay Samui. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards,Mark HarrisonHotel Manager
