Ratings based on 997 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
At check-in, our room didn’t match the photos that we had booked, which was frustrating and not a great start to the trip.
The manager, May, did an excellent job of finding a solution for us, which we highly appreciated. She was definitely the saving grace.
But I wouldn’t come back or recommend the hotel. For the money we paid VS what we actually got, it was a let down compared to the rest of our trip/ hotels that we stayed at.
Front desk staff were “hot and cold”. Some were helpful, others looked miserable.
The property itself is quite big, which is nice, but the pool areas always felt a bit over-crowded.
Breakfast was average at best, and at 750 THB p/person, not worth it.
The beach access was nice, it’s great if you have kids as the property backs into a lagoon.
Overall, I feel the hotel is overpriced for what you get and I’d strongly encourage others to shop around
by A verified traveler
Posted 2 May 2024
Great location in central Samui, walking distance to all the markets.
The room was clean and spacious with an amazing view of the beach front. They also upgraded our room which was a bonus. Staff were friendly.
by A verified traveler
Posted 26 Apr 2024
Employees are the issue at this property specifically the front desk
by A verified traveler
Posted 11 Mar 2024
Beautiful grounds , clean and friendly staff
by A verified traveler from Venice
Posted 3 Mar 2024
Absolutely wonderful place to stay! Our room was spacious, steps to the beach, both property pools, and the restaurant. The property has wonderful walking paths through lush vegetation and the koi ponds are terrific water features. There is a small but very functional gym and many relaxing settings to kick back and relax. This hotel exceeded our expectations and we will definitely be booking again for our next Koh Samui trip.
by A verified traveler
Posted 17 Feb 2024
Very good hotel
by A verified traveler
Posted 6 Feb 2024
Good breakfast clean nice grounds all good
by A verified traveler
Posted 26 Jan 2024
Friendly staff, clean facilities
by A verified traveler
Posted 16 Jan 2024
Every thing was excellent 👍
by A verified traveler
Posted 15 Jan 2024 on Hotels
Hotel is very clean. Staff very happy and helpful.
