Ratings based on 85 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Apr 2024
Just Amazing, it was the perfect environment to unwind and relax after a busy couple of weeks. I ended my vacation to Sri Lanka at the Fortress and I loved it. The staff service was exceptional, food was so delicious, I wish I had more room to enjoy more of it!! I can’t wait to come back with my family and friends. Thank you for your hospitality.
by A verified traveler
Posted 29 Feb 2024
This may be the first time I've given a 10/10 review. I can't fault this property - the room, the staff, the food plus so much more were all fantastic.
Even the beach also gets a 10/10 for being a long and quiet stretch without 'on the beach restaurants'. Totally peaceful.
The Fortress was recommended to me by a friend and I look forward to passing it on and to coming back myself.
by A verified traveler
Posted 12 Feb 2024 on Hotels
Excellent Resort and really amazing staff. My family thoroughly enjoyed the stay. Thank your Fortress staff for making it a memorable trip
by A verified traveler
Posted 25 Nov 2023
Among stay and very friendly
by A verified traveler
Outstanding....deserves high rating!
Posted 14 Aug 2023 on HotelsReally superb property. Even though it has a heritage look, it's relatively newly built, so very comfortable, even if lacking in authenticity. Stunning location right by sea, but nothing outside to do, within walking distance. Bed so comfortable, fabulous view and nice restaurant area, with good breakfast. It wasn't clear to me until I was checking. out if there was a 'natural' pool in the coral area or was it just the swimming pool they said to use, as not allowed to swim in sea due to waves (fair advice). If there is a natural pool safe for swimming they should let guests know as I would have liked to swim in the sea and not just the pool. Perfectly clean and staff super responsive. Bath very nice but shower had very low water pressure. Highly recommend if you want somewhere comfortable and quiet. Not a lively resort with activities, but a true chill out spot by nature. Loved listening to waves from balcony in evening. Would love to return some day!
by A verified traveler
Posted 4 May 2023
Large style beach resort. Very good dining and drink options across the 3 restaurants. Initially stayed in a room with a plunge pool which was too humid for our liking but had a half day's stay in another room upstairs without a pool and it was very nice with great views of the facility, pool and ocean.
by A verified traveler
We love The Fortress
Posted 15 Apr 2023 on HotelsOur third stay at the Fortress, it never disappoints.
Beautiful hotel and grounds, food is amazing with full menu room service. Can sit on a sun lounge at high tide and watch turtles feeding in the ocean in front of you or release baby turtles from the hatchery on site.
What sets it apart is the service, our son is 5 and was so well cared for by the staff.
by A verified traveler
Posted 4 Feb 2023 on Hotels
by A verified traveler
Posted 18 Dec 2022
Great property and beautiful location with lots to do in the vicinity
The only negative is just one restaurant so u get limited in choice otherwise great service
by A verified traveler
Posted 27 Jul 2021
old property
needs full makeover
no longer 5 stars in my opinion
Comment from Hotel Management
2 Aug 2021 by Brendon Meurling, Hotel Management
Dear Guest,
Whilst thanking your for staying with us and for your comment, we would greatly appreciate if you could provide us more details in order for us to rectify the shortcomings.
Thank you & Best Regards,
Brendon Meurling
Resident Manager
The Fortress Resort and Spa
