Ratings based on 405 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from cleveland
Posted 8 Jun 2024
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 17 May 2024
by A verified traveler
Posted 4 May 2024
Very clean and conveniently located next to walkable shopping and eating options. Close to gas stations and easy access back onto the interstate.
Comment from Hotel Management
7 May 2024 by General Manager, Hotel Management
Dear Jeremy,Thank you for choosing Fairfield Inn & Suites Sevierville Kodak. It's wonderful that you appreciated our immaculate environment and convenient location near shopping and dining options. Please join us again!
by A verified traveler
Posted 28 Apr 2024
Fine
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Dear Gregory,Thank you for your review. We hope you enjoyed your stay overall, and if there's anything you feel we can improve upon, please don't hesitate to let us know. It would be an honor to have you join us again soon!
by A verified traveler
Posted 16 Apr 2024
Super clean
Comment from Hotel Management
18 Apr 2024 by General Manager, Hotel Management
Dear Henry,Thank you for choosing Fairfield Inn & Suites Sevierville Kodak. We're delighted to hear you had a positive experience and that you appreciated our clean accommodations. We're grateful for your review, and we hope to have the pleasure of your company on another occasion.
by A verified traveler from MONTICELLO
Posted 5 Apr 2024
Very nice and clean and comfortable. Only downfall was absolutely horrible coffee with breakfast. That could be improved a lot!
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Rebecca,Thank you so much for choosing to stay with us at Fairfield Inn & Suites Sevierville Kodak. Our top priority is to impress every guest with our clean, comfortable accommodations, so we're thrilled you were satisfied with our services. However, we will take your comments regarding the coffee into consideration as we continue making improvements for our great guests. We trust this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.
by A verified traveler
Posted 4 Apr 2024
The pics for this place are a little deceiving. The pool is very tiny. The room was pretty clean but the lampshade, curtains, etc had stains. Wasn’t a bad stay overall, but was not worth what we paid. With so many choices in the area, this one is middle of the road.
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Kranig,Thank you for taking the time to leave your review. Although we're glad you enjoyed your stay overall, we regret that some aspects fell short of expectations. Providing clean, comfortable, and well-maintained lodgings is crucial to us, so we will use your feedback to make positive changes for our great guests. It is our hope that you will give us another opportunity in the future to change your lasting impression.
by A verified traveler
Posted 27 Feb 2024
