Ratings based on 134 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 6 Mar 2024
This hotel is everything a traveler is looking for from a truly friendly and courteous staff, a super clean room, excellent breakfast menu, and very fair price - thank you!
by A verified traveler
Posted 5 Mar 2024
Every single staff member was sincerely friendly, conscientious, and professional.
by A verified traveler
Posted 3 Mar 2024 on Hotels
by A verified traveler
Posted 26 Feb 2024
A typical Japanese hotel. Very good service. We had a half board option, including breakfast and dinner. Breakfast is a buffet, combining Japanese, western food and local produce. Dinner is a typical Japanese Kaiseki meal. If you don't know Japanese food very well you may find it difficult, but if you know it, you can enjoy everything. If you like onsen style bathing (not natural onsen), you can enjoy at the top of the building. It also has a sauna and outside hot bath as well. I really enjoyed staying. It is a top quality hotel, with great food and real attention to detail.
by A verified traveler
Posted 7 Dec 2023
by A verified traveler from New York
Posted 25 Sep 2023
by A verified traveler
Posted 10 Sep 2023 on Hotels
by A verified traveler
Posted 3 Jun 2023 on Hotels
by A verified traveler
Posted 8 Mar 2023
The entire team was extremely accommodating, polite and attentive. They were patient and kind wuth us as we used a translation app to bridge our language barrier. The room was clean and well maintained. Our only wish was that the shikibuton were a little thicker and pillows a little softer.
