Ratings based on 856 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Great beds. Restaurant service and food were terrific. It’s about a 20 minute walk to the old town. Underground paid parking. Small drawback, soap on the wall next to the sink
Is positioned so that it’s difficult to pump. Would recommend this hotel strongly.
by A verified traveler
Posted 12 May 2024
Ok
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Team Mercure, Hotel Management
Dear Ana,Thanks for kind feedback - hope to welcome you again for another stay with us. Kind regards!
by A verified traveler
Great hotel and staff right on the Rhien.
Posted 6 Nov 2023 on HotelsTwo nights in Koblenz. The hotel was great and only 15 minutes from either Old Town or HBF. Great traditional restaurants in the old town. Staff were fantastic and the hotel very tidy.
Comment from Hotel Management
9 Nov 2023 by Team Mercure Koblenz, Hotel Management
Dear paul,Thanks for great feedback - hope to welcome you soon again for another stay wih us - regards from Koblenz!
by A verified traveler
Posted 17 Sep 2023
Multiple issues with the room. One of which was never resolved.
Comment from Hotel Management
19 Sep 2023 by Team Mercure Koblenz, Hotel Management
Dear Randall,sorry that we could not satisfy you during your stay - hope to welcome you with better service again - kind regards!
by A verified traveler
Posted 24 Jul 2023
Comment from Hotel Management
8 Aug 2023 by Team Mercure Koblenz, Hotel Management
Dear Sheila,Thanks for your feedback - hope to welcome you again for another stay with us. Kind regards!
by A verified traveler
Posted 15 Jul 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Team Mercure Koblenz, Hotel Management
Dear David,Thanks for your feedback - kind regards!
by A verified traveler
Posted 30 Jun 2023
Good hotel, easy to walk the old town, to a lot of attractions and dinner. Really like the daily free drinks in the mini fridge. Hotel is quiet, and the panoramic views from the privilege rooms are great. Breakfast was good, but repeats every day, little variety and changes would make it better, pretty expensive if you have to pay for it. We will come again.
Comment from Hotel Management
3 Jul 2023 by Team Mercure Koblenz, Hotel Management
Dear Mathias,Thanks for your feedback - kind regards!
by A verified traveler from APO
Posted 18 Jun 2023
Outstanding hotel, great staff and very good food in the restaurant. Great view of the river and very convenient to shopping, dining and outdoor activities such as cable car ride, River cruise and sightseeing. I highly recommend selecting this hotel, very quiet as well.
Comment from Hotel Management
20 Jun 2023 by Team Mercure Koblenz, Hotel Management
Dear Marcia,Thanks for great feedback - hope to welcome you again for another stay with us - kind regards!
by A verified traveler
Posted 12 May 2023
The original reservation was for a double bed with double rooms which pictures indicated was a suite. It turned out to be a single room with a double bed.
Comment from Hotel Management
30 May 2023 by Team Mercure Koblenz, Hotel Management
Dear Greg,Thanks for feedback, sorry that we could not satisfy you during your stay. In hope to welcome you with better service again. Kind regards!
