Ratings based on 110 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2023 on Hotels
Comment from Hotel Management
14 Aug 2023 by Nils Mehlhorn , Hotel Management
Vielen Dank für Euer Feedback und Eure Bewertung.Grüße vom Rhein,DIEHLs Team
by A verified traveler
Posted 16 Jan 2023 on Hotels
Comment from Hotel Management
17 Jan 2023 by Nils Mehlhorn , Hotel Management
Danke für Deine Bewerbung. Ja wir arbeiten stets an Verbesserungen auch nach 104 Jahren noch und werden dies auch weiterhin in Angriff nehmen.Grüße vom Rhein,DIEHLs Team
by A verified traveler
Great hotel
Posted 12 Aug 2022 on HotelsHad trouble finding hotel carpark, should be made clearer you should enter via emser Straße , otherwise could not fault anything
by A verified traveler
Posted 16 Jul 2022 on Hotels
Comment from Hotel Management
18 Jul 2022 by Nils Mehlhorn , Hotel Management
Vielen Dank, das du Dir die Zeit für eine Bewertung genommen hast. Gerne hätten wir erfahren was den Aufenthalt negativ beeinflusst hat.
Grüße vom Rhein,
DIEHLs Team
by A verified traveler from Sacramento
Posted 8 Dec 2021
The outside of the building looks run down. Inside, the building is beautiful, as was our room.
Comment from Hotel Management
9 Dec 2021 by Nils Mehlhorn , Hotel Management
Thank you or your review. It is often the inner values that matter. Therefore as a privat run hotel we first focus on a modern and comfortable interior before investing in a new layer of paint.
Regards from the river rhine,
DIEHLs TEAM
by A verified traveler
Amazin view
Posted 4 Jul 2020 on HotelsGreat hotel Amazing view, helpful staff. Only stayed one night as we were passing through
Comment from Hotel Management
6 Jul 2020 by Nils Mehlhorn, Hotel Management
Great you have stopped in Koblenz on your way through. We are pleased you have enjoyed staying with us.
Safe travels & reagrds from the river rhine,
Nils Mehlhorn & DIEHLs Team
by A verified traveler from UK
Posted 29 Feb 2020
Very noisy trainline behind hotel all night freight trains running vibrates the walls! Rude reception staff on the morning we checked out! Shame really as the room was amazing and so was the food in the restaurant! Other two factors let the hotel down and i would not return.
by A verified traveler
Posted 28 Sep 2019 on Hotels
Dated room limited information at check in. Wifi very poor. Evening access to Koblenz limited. Parking good
Comment from Hotel Management
28 Sep 2019 by Nils Mehlhorn, Hotel Management
Dear Mr. Anonymous, thank you for your review. We do have differnt rooms, some are already modernised others are not. As you have submitted the Feedback Anonymouslie we can not reconstruct that. It seems you have been staying in one of the non modernised rooms, sorry for any inconvenince. As a family hotel we are always modernizing the rooms, this happens in stages. We are sitting on the banks of the river rhine, opposite the City centre, a ferry connects the hotel with the centre during day time. At night time there are plenty of taxies which coast about 8-10€ to center or back.
Best regards,
Nils Mehlhorn & Diehls Team
by A verified traveler
Train noise all night
Posted 14 Aug 2019 on HotelsNO SLEEP. FELT LIKE A 24 HOUR BOWLING ALLEY. ROOM SHAKING LOUD..FOUND PLASTIC BAG EARPLUGS IN BATHROOM NEXT DAY...PAY MONEY AND NO SLEEP AWFUL
Comment from Hotel Management
15 Aug 2019 by Nils Mehlhorn , Hotel Management
Sorry to read you did not feel comofortable. We do know about our loud neighbour, the german train company, so we have already invested into noise reduction using special windows and doors.
Safe journey & regards from the river rhine,
Nils Mehlhorn & Diehls Team
by A verified traveler
Posted 14 Aug 2019
What an awesome room with great view of the river. Staff is very friendly and helpful.
Comment from Hotel Management
15 Aug 2019 by Nils Mehlhorn , Hotel Management
Great to read you have enjoyed the stay with us. Specially the team is happy about your review.
Safe journey & regards from the river rhine,
Nils Mehlhorn & Diehls Team
