Ratings based on 341 Verified Reviews

4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2019 on Hotels
4 out of 5
by A verified traveler

In the heart of Kobe

Posted 13 Oct 2019 on Hotels
Even though very close to busy Sannomiya stations the room was quiet and peaceful. Staff were very Although showing signs of age, the room also was comfortable and had everything I needed. The only negative is that the bed was a little firm for my liking. Still, I slept well. When next in Kobe, I think this hotel is where I'll stay.
5 out of 5
by A verified traveler

Posted 8 Oct 2019
nice location , people and facility
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2019
5 out of 5
by A verified traveler

Posted 1 Oct 2019
The reception was fast and one of the female staff was conversant in English as she studied for many years in Canada. She gave good direction and suggestions when asked.
4 out of 5
by A verified traveler

Very convenient location.

Posted 10 Aug 2019 on Hotels
Very convenient hotel for bar and restaurant area. Easy walking distance to the Stations.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2019 on Hotels
4 out of 5
by A verified traveler

Fine stay

Posted 18 Feb 2019 on Hotels
The hotel is close to the station but the location is not as convenient as we thought. Simple breakfast provided.
5 out of 5
by A verified traveler

Posted 20 Jan 2019
Toyoko-in around Kobe is not easy to find, but nevertheless navigated with Google maps. Hotel-wise, as with the hotel chain itself, is a standard room with free breakfast. Very satisfied.