Ratings based on 193 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2020 on Hotels
by A verified traveler
Posted 9 Oct 2019 on Hotels
Comment from Hotel Management
11 Oct 2019 by Naohito , Hotel Management
この度は当館をご利用いただきありがとうございました。快適にお過ごしいただけましたでしょうか？今後とも神戸 西神オリエンタルホテルをよろしくお願いいたします。
by A verified traveler
Posted 23 Sep 2019
The location is near by the station, the stuff are very kind and nice.
Comment from Hotel Management
26 Sep 2019 by Naohito , Hotel Management
Thank you for using our hotel. Thank you for your comfort. We look forward to your continued support of Kobe Seishin Oriental Hotel.
by A verified traveler
Posted 19 Jul 2019
Gym & pool should be included in regular hotel price.
Comment from Hotel Management
21 Jul 2019 by Naohito , Hotel Management
Thank you for using our hotel. It seems that you could have a comfortable stay. Also, thank you for choosing a plan with gym & pool.
We look forward to your continued support for Kobe Seishin Oriental Hotel.
by A verified traveler
Good value western hotel
Posted 4 Feb 2019 on HotelsWe chose to stay here due to local priximity to our business in Miki. The hotel is good value for a Western style 'upscale' hotel. Room was spacious compared to many Ive had in Japan. Only downside was that the carpets in my room were badly stained. The breakfast buffet is good and has both western and Japanese options. Lots of places to eat and shop nearby. Very few English speaking people in this area.
Comment from Hotel Management
4 Feb 2019 by Naohito, Hotel Management
Thank you for using our hotel. I feel sorry for the carpets being dirty. We will strive to improve the service based on customer's suggestions. We look forward to your continued support at Kobe Seishin Oriental Hotel.
by A verified traveler from Hong Kong
Posted 7 Jan 2019
Very big room, nice front desk staff, good services, next time will come back.
Comment from Hotel Management
8 Jan 2019 by NAOHITO, Hotel Management
Thank you so much for using our hotel. It seems that you were able to have a comfortable stay. We look forward to your continued support at Kobe Seishin Oriental Hotel.
by A verified traveler
Posted 24 Aug 2018 on Hotels
Room was much bigger than the usual Japan hotels. Clean and convenient location, with lots of food options!
Comment from Hotel Management
27 Aug 2018 by Naohito, Hotel Management
Thank you very much for using our hotel. It seems that you were able to have a comfortable stay. We look forward to your continued support at Kobe Seishin Oriental Hotel.
by A verified traveler
Posted 12 Aug 2018 on Hotels
A have stayed at this hotel everytime I have visited Kobe and feel that it keeps getting better. The service is great and the rooms are really spacious (unlike place else in Japan) and clean. Highly recommend staying here next time you are in Kobe.
Comment from Hotel Management
20 Aug 2018 by NAOHITO, Hotel Management
Thank you so much for using our hotel. It seems that you were able to have a comfortable stay. We look forward to your continued support at Kobe Seishin Oriental Hotel.
by A verified traveler
Posted 3 Jul 2018 on Hotels
Comment from Hotel Management
23 Jul 2018 by NAOHITO, Hotel Management
この度は当館をご利用いただきありがとうございました。快適にお過ごしいただけたようでなによりでございます。今後とも神戸 西神オリエンタルホテルをよろしくお願いいたします。
by A verified traveler from Moraga, CA
Posted 8 Jun 2018
The hotel was conveniently located near the train station and the view was lovely overlooking the plaza. It was a lovely place to stay, clean, spacious comfortable.
Comment from Hotel Management
23 Jul 2018 by NAOHITO, Hotel Management
この度は当館をご利用いただきありがとうございました。快適にお過ごしいただけたようでなによりでございます。今後とも神戸 西神オリエンタルホテルをよろしくお願いいたします。
