Ratings based on 993 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Mar 2024
Great position to access any activity that you choose. Awesome food options right beside the hotel.
Hotel is great and the music cafe is a good option for chilling
Comment from Hotel Management
27 Mar 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
この度は神戸元町東急REIホテルにご宿泊いただきまして、誠にありがとうございます。またお忙しい中高評価をいただきましたこと、重ねて御礼申しあげます。これからも皆様にご満足いただけるよう、スタッフ一同サービスレベルの向上に努めてまいります。お客様の次回ご来館を、心よりお待ち申し上げております。神戸元町東急REIホテル
by A verified traveler
Wonderful hotel, but tiny, tiny rooms
Posted 21 Dec 2023 on HotelsWonderful hotel, really nice people, but rooms are tiny. Very hard for two people to fit. Aside from that, great location.
Comment from Hotel Management
3 Jan 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
Thank you for taking the time to leave us your valuable feedback and experience from your recent stay. We are pleased that you enjoyed the hotel facilities, our service and the convenient location.We are looking forward to your next coming to Kobe and serving you again in the near future.
by A verified traveler
Posted 9 Dec 2023
Everything was better than I expected. The room was clean and comfortable. I like the shower, as I am not a bath person.
Not every staff can speak English but they tried their best to help every time. I enjoyed my stay and it was awesome.
Comment from Hotel Management
13 Dec 2023 by Kobe Motomachi Tokyu REI Hotel reception, Hotel Management
Thank you very much for staying at Kobe Motomachi Tokyu REI hotel.We are very happy to know that you enjoyed your stay and liked the bathroom. We have 3 kinds of shower which are overhead rain shower, body shower and massaging handheld shower in the bathroom.We are looking forward to your next coming to Kobe and serving you again in the near future.
by A verified traveler
便利な場所
Posted 14 Oct 2023 on Hotelsこれまでに出張のため2−3回利用していますが、今回4年ぶりに滞在して建物に若干の経年劣化を感じました。それでも便利な立地であることに変わりなく、部屋も快適なので、次回もまた利用すると思います。
Comment from Hotel Management
15 Oct 2023 by フロント 野里, Hotel Management
この度は神戸元町東急REIホテルをご利用いただきまして、誠にありがとうございます。またお忙しい中ご宿泊の感想をご投稿いただき、重ねて御礼申しあげます。当ホテルの立地や客室に関してお褒めの言葉をいただき、大変嬉しく、光栄に存じます。今後も当ホテルをご利用くださいます皆様により快適にお過ごしいただけますよう、サービスの向上と客室の品質維持に努めて参りますので、引き続きご愛顧賜りますようお願い申し上げます。お客様にまたお目にかかれます日をスタッフ一同心よりお待ち申し上げております。神戸元町東急REIホテル
by A verified traveler
Fantastic location
Posted 26 Sep 2023 on HotelsLocation exceptionally good for walks
Comment from Hotel Management
2 Oct 2023 by I. Nozato, Hotel Management
Thank you very much for staying at Kobe Motomachi Tokyu REI hotel.We are very happy to know that you enjoyed your stay with us.We are looking forward to your next coming to Kobe and serving you again in the near future.Kobe Motomachi Tokyu REI Hotel
by A verified traveler
Posted 23 Jul 2023
Really nice place to stay and very afordable. Thank you!!
by A verified traveler
Posted 11 Jun 2023
Very clean and bright a room.
by A verified traveler
Posted 27 Feb 2023 on Hotels
酒店靠近唐人街，走到对面下去就是地铁站，而且就是通过地面商店街走到三宫站也不远，价格实惠，还有免费的咖啡和茶供应，性价比高。
by A verified traveler
Posted 15 Jan 2023 on Hotels
by A verified traveler
Posted 5 Jan 2023
I can say this is excellent hotel. With a location near city's Chinatown and shopping street,not too far from seaside park and
convenience store nearby, really convenient. Hotel also lobby is like futuristic design there are two circles table one for reception and one for classic music player. Plus customer lobby which is a place for breakfast, from 3pm to 10pm free coffee and tea is provide. For coffee , beside from normal black coffee, latte, cappuccino is also provide. And room in my personal opinion they provide shower room rather than bathtub in other hotels which is okay for me. And interior is well decorate. And last is breakfast, it come in set meal unlike other hotel which provide buffet however they provide bread buffet, may not interest who get used in to buffet but for me, it's nice idea for reducing food waste. Overall it's really worth of money. Really recommend. I suggest you should try to rest here once
