Ratings based on 96 Verified Reviews
3.3 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Feb 2024
Cheap place 👍
by A verified traveler
Posted 19 Jan 2024
by A verified traveler
Posted 11 Jan 2024
Little bit of a trek to get to but if you know where you’re going it’s all good.
by A verified traveler
Avoid this place
Posted 1 Dec 2022 on HotelsPlace is rundown. quite far from the action which is fine as we didn’t want too hear noise of the clubs.
It states it has a view of the ocean/water but doesn’t. Only a view of a green waste water reservoir that looks disgusting.
There was a used condom wrapper under our bed.
I found hairs of other people on our pillow case that leads me to believe the room wasn’t cleaned only litter picked (badly)
The room stank of mould/ mildew. The door had holes in it.
The shower head was barely connected and water strayed out the back meaning there was no pressure left for a proper shower.
The bidet hose has toilet paper stuck too it and was stained brown
Bed was hard and uncomfortable.
This was the deluxe room we stayed in so I hate to think what a standard one is like!
Comment from Hotel Management
30 Dec 2022 by Jah, Hotel Management
Thank you for your feedback. We will improve even further.
by A verified traveler from Alaska
Posted 1 Mar 2020
The pictures misrepresent the “resort” greatly. The ocean view is only from the very top floor, and you’ve got your work cut out for you to get there. 10 minutes from the pier is a stretch, and a good chunk of it is uphill. It’s not a safe walk for anyone unsure of their footing. The rooms were on the very low end of ok, and the bathroom was equivalent to a truck stop with a hose for a shower.
We booked somewhere else and left almost immediately. The staff seemed annoyed that I had the audacity to check out, as if I was inconveniencing them for not staying (knowing full and well they weren’t going to refund my money).
60$ mistake I won’t make again. Hopefully you won’t either.
by A verified traveler
Posted 26 Jan 2020
by A verified traveler from United Kingdom
Posted 15 Apr 2019
Location was okay, is quite far out and up a high hill with lots of steps - not easy with luggage - but then if you want to be out of the main busy part of phi phi it is good. Still only 10-15 mins walk from the pier. Staff weren’t particularly friendly but then they couldn’t speak much English. You had to ask to have your room cleaned but even after asking, they didn’t clean our room. Room itself was okay but no fridge or safe. Was a good size though. Beds were really hard and uncomfortable. Overall was okay, not great, but not bad
by A verified traveler
Value for money
Posted 27 Feb 2019 on HotelsGreat place, lovely view
by A verified traveler
Posted 11 Feb 2019 on Hotels
by A verified traveler
Posted 8 Jan 2019 on Hotels
