Ratings based on 135 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Feb 2024
Property was beautiful, house keeping staff cleaned suite daily, everyone very kind, great location
by A verified traveler
Posted 11 Nov 2022 on Hotels
by A verified traveler
Posted 2 Jan 2022 on Hotels
15 min walk to the Full Moon Party. Quiet. Good breakfast. Personal arranged our transfer to Phuket. Clean. Well maintained pool. Would stay again.
by A verified traveler
Nice pool, walking distance
Posted 3 Mar 2020 on HotelsRooms were clean with enough room for two people. Close to everything, 5 minute walk to haad rin beach. Nice pool with a bar. Breakfast was not great.
by A verified traveler
Posted 18 Jan 2020 on Hotels
A short walk to the main drinking areas for the full moon parties.
Hotel helped arrange our forward journey.
Nice breakfast - not buffet. But was more than enough.
Room was clean - comfortable bed.
Pool closed at 8pm which was good.
Everyone who stays there is young - dont bother going there for a chilled stay.
But you knew that when you booked for the island.
by A verified traveler
Fab stay!
Posted 12 Jan 2020 on HotelsStay was fab, hotel is perfect. Nice and clean. Lovely pool area. Only slight criticism is the pillows on the bed they are very hard! Otherwise, all good! Only a short couple min walk away from full moon party but still far enough away not to hear everything! :-) Highly recommend
by A verified traveler
Take a room not a bungalow!
Posted 20 Jul 2019 on HotelsLike 2 different hotels, the bungalow part looks like a jungle, with small, not so comfy bungalows, the room part with the big pool view is a different story and is very nice, spacious rooms. Breakfast is very basic
by A verified traveler from Abu Dhabi
Posted 8 Jun 2019
This place must get pounded by the Full Moon Party people. There are restrictive rules everywhere reminding you how to behave like an adult. It's too bad they have to deal with this. I was there in the low season. However, the rules are the same. The pool closes too early, and it is not on the beach as Expedia might tell you. It IS on A beach, but not THE beach. It's not a swimming beach with amenities. You will have a 3km walk to Haad Rin beach. Not a big deal, but there are hotels there for $5 more that are right on the actual beach. The reception staff is really nice.
by A verified traveler
Posted 3 Mar 2019
First and foremost, Neptune's Villa is a great bargain. We had an ocean view room with a huge balcony during the Full Moon Festival in peak season for about $100 per night, for 2 nights. For contrast, the fancy resorts cost upwards of $800 per night with a 5 night minimum. The pool area was nice, the restaurant served decent food, and the property is right off the beach and a pleasant 10 - 15 minute walk to the Full Moon Festival. Awesome.
Some of the negatives to be aware of:
* The hot water heater in the shower didn't work the entire time we were there, so it was cold showers the whole time. I didn't really mind because the AC didn't really work so the room was sweltering hot, but my wife wasn't happy about it.
* The AC was pretty ineffective, and since they require that it be completely off when you're not in the room it was never really a comfortable temperature.
* Staff weren't particularly friendly, and didn't go out of their way to help. That's fine - it's a great bargain so you shouldn't expect a lot in that department - however it bit us in the ass because we asked, on check-in, for them to arrange for a taxi for us on check-out to our ferry on the other side of the island. They agreed, and said to be in the lobby at 9am that morning. The cab never arrived, so we ended up having to eat the ferry tickets we'd purchased and buy some on a different boat. Not a catastrophe - we made our flight - but the front desk clerk was completely unsympathetic. So, 3 stars.
by A verified traveler from Moscow, Russia
Posted 23 Feb 2019
Not impressed with the property. Cleaning is so so, breakfast is average, very limited and contains with eggs only. Location is remode from the rest places of the island. But the hotel's stuff is polite & friendly.
